Our new multi-user accounts allow you to set up a MailChimp account as an Admin and grant permission to Managers, Authors, and Viewers, based on the level of access you want them to have. With multi-user accounts, agencies can easily manage clients, and teams of any size can improve their workflow.
Admins have total access to MailChimp. Only the account admin can manage billing and assign user privileges.
Managers can design templates and send campaigns, plus they can manage mailing lists and view reports.
Author status makes sense for designers, writers, and editors who need to work on templates and campaigns, but don't need to send them. Authors can notify managers and admins when a campaign is ready to go.
Viewers can log in and view reports. They don't have access to campaign creation or list management.
Your MailChimp username can be connected to different accounts. For example, you might be an Admin on one account and an Author on another.
If you're an Admin, you'll have complete control of your MailChimp account, and you can assign access levels to other people.
You'd grant Manager access to the people in charge of your email campaigns, like project managers or design leads. Managers have the same access as Admins, except they can't assign user privileges to other people.
Author status makes sense for designers, writers, and editors who need to work on templates and campaigns, but don't need to send them.
Viewers only have access to reports, so it's a good fit for clients or people on the business team who want to see the stats but don't need any other information.
If you want to add an extra layer of security to any of those sub-accounts, you can enable AlterEgo, our free two-factor authentication service. (We'll even give you a 10% discount for going the extra mile to keep your account safe.)
