Live Support
Our staff of friendly humans is available if you have questions or need help along the way. Live chat with us (M‑F, 9‑5 EST), or email us anytime.
Find out how our last 100 customers scored their experiences.
Online Training
Our free webinars will help you get up and running fast. We walk customers through the basics several times a week, and we offer a wide range of advanced sessions, too.
Demo Videos
We post quick, helpful demo videos throughout the application. If you stumble on something you don’t understand, just click the video icon for a simple explanation.
Knowledge Base
We have a database of searchable help that’s useful, updated daily, and available 24/7.
API Support
Our API isn’t an afterthought. We have a dedicated team that focuses strictly on the API, and keeps it up to date with the MailChimp app.
Twitter Support
We offer support via Twitter, and we created LongReply to make Twitter support easy for us and our customers.