Senior Director of Engineering

Department: Operations

Location: Atlanta

MailChimp is the world’s largest marketing automation platform. Millions of businesses use MailChimp to design and send a billion emails a day. We empower small businesses with a suite of powerful and easy-to-use email, marketing automation, and analytics tools that integrate with hundreds of popular applications and services.

We are seeking a senior level leader to manage and develop several groups within the Operations department. The focus of this role is on the portions of Operations that integrate most heavily with our Development and Product groups. The ideal candidate has experience leading large teams that integrate cross functionally with these groups. They should be able to encourage high levels of collaboration that take the concerns of both the product and the other Operations teams into account.

You will be responsible for growing these teams and working with company and department leadership to ensure processes, structure, and approach remain best suited for the business. In addition to providing excellent support and service to internal teams you should remain focused on providing the best product for our customers and embody MailChimp’s core values of humility, creativity, and independence. By striving for practical, efficient, and reliable teams our department gives the company confidence to innovate. Your efforts will support that confidence and allow us to fulfill our mission of democratizing cutting edge marketing technology for small businesses.


  • Experience leading large engineering teams, with highly varied responsibilities and priorities, at an established tech product company
  • Commitment to growing an engaged, motivated, and healthy culture in an engineering organization
  • Experience collaborating with and communicating strategic initiatives to C-level, VP, Directors, management, and individual contributors
  • Proven success hiring and developing effective engineering teams
  • A commitment to diversity and inclusion and a history of creating teams and environments that are inclusive
  • A history of developing and sponsoring people you have managed, such that their careers advance and accelerate
  • Experience with complex project management and dependencies between teams
  • Experience with planning and structuring of teams to support business objectives
  • Comfortable working with and integrating distributed team members


  • Help set strategic direction as a member of the Senior Leadership Team.
  • Align the product facing teams of Ops with department, product, and company roadmaps.
  • Work with Operations leadership to ensure teams are effective and aligned under common goals
  • Participate in project planning and help scope, estimate, and prioritize complex work
  • Recruiting, retaining, and empowering a diverse team of engineers that align with MailChimp’s values and our Engineering mission
  • Personally embracing and demonstrating our values of humility, creativity, and independence

MailChimp is a founder-owned, highly profitable, and private company located in the heart of Atlanta. We offer our 800+ employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.

We love our hometown and support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

MailChimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Big and getting bigger

MailChimp has millions of users who email 16 billion subscribers, with 12,000 new accounts created every day.

A home for square pegs

We don’t work like most tech companies, and we don’t look like them either. Our engineers have come to MailChimp from many different paths.


We encourage our employees to live their best lives through wellness programs and education opportunities.