Research Intern Summer 2018

Department: Internships

Location: Atlanta

MailChimp is the world’s largest marketing automation platform. Millions of businesses use MailChimp to design and send a billion emails a day. We empower small businesses with a suite of powerful and easy-to-use email, marketing automation, and analytics tools that integrate with hundreds of popular applications and services.

The MailChimp internship program started in 2013. In the past 4 years, we've had the privilege of bringing in some of the brightest, most talented college students from around the country to spend time with our teams. Our 12 week internship program was designed so that interns can grow their skill set, thrive in the MailChimp community, and do meaningful work. They also have a lot of fun along the way!

Our Research team helps the company understand the people we’re designing for, what motivates them, and where our apps fit into their lifestyles and workflows. We use surveys, interviews, visits, usability tests, competitor analysis, and other methods to learn about people, products, and the marketplace. We use this research to prioritize product decisions, inform business strategy, guide feature design, and influence the customer experience. People at MailChimp ask a lot of questions, and we have answers!

We’re looking for a Research Intern for  Summer 2018. This intern will collaborate with Researchers across our team, and their findings will help inform product development, marketing strategy, and general understanding of MailChimp’s users and competitors.

Requirements

  • Good listener
  • Resourceful and able to hunt down information and evaluate sources for quality
  • Keenly observant and able to synthesize information
  • Organized, thorough, and enjoys keeping tracking of a lot of information  
  • Strong writing and communication skills are a must
  • Excellent collaboration skills
  • Humble and willing to learn
  • Bonus points for experience in any of the following:
    • Drafting, creating, sending, and analyzing surveys
    • Recruiting interview participants
    • Conducting interviews
    • Working with data in Excel and Google Sheets
    • Running usability tests

MailChimp is a founder-owned, highly profitable, and private company located in the heart of Atlanta. We offer interns a real world look at how we run our business and contribute to the community. You’ll enjoy challenging work, creative colleagues, and career building experiences.  

We promise not to confine you to our beautiful new offices in historic Ponce City Market on the Atlanta Beltline; we’ll share our favorite spots in the city and make sure you are well-fed and well-read during your stay.  

We love working with interns who share our values of humility, creativity and independence.  

MailChimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

 

Benefits

We encourage our employees to live their best lives through wellness programs, education opportunities.

Investing in our employees

Our profit sharing plan puts at least an additional percentage of your annual salary into your 401(k) each year, based on company performance.

At home in Atlanta

Atlanta is where we live, work, and play. It's a vibrant city, with people from all over the world, and no shortage of things to do.