Set Up Two-Factor Authentication with SMS

Set up two-factor authentication to enhance your account's security. With two-factor authentication enabled in Mailchimp, you need your login credentials and a one-time passcode to log in to your account. This passcode is sent via SMS or generated by an authenticator app.

In this article, you'll learn how to use two-factor authentication with SMS.

Before you start

Here are some things to know before you begin this process.

• We offer a 10% security discount toward your monthly marketing plan for 1 month when the account Owner and all account Admins set up two-factor authentication. Restrictions apply. See our full terms & conditions.
• If you prefer, you can use an authenticator app on your mobile device for your two-factor authentication.
• Learn what to do if you lose your mobile device.

Set up SMS two-factor authentication

To set up SMS two-factor authentication for your Owner or Admin account, follow these steps.

1. Click your profile icon and choose Account.
2. Click the Settings drop-down menu and choose Security.
   
3. Under Verify identity via SMS, click Enable.
   
4. In the Select Country drop-down menu, choose the country associated with your phone number.
5. Input your phone number.
6. Check the box next to Enable two-factor authentication using this phone number.
   
7. Click Verify, and we'll send an SMS verification code to your mobile device.
8. Check your mobile device for a text message, and input the code you received in the Verification code from SMS field.
9. Click Verify.
   
10. Under Enable Two Factor Authentication for these accounts, check the box next to your account, and click Save.
    
11. Choose the user types that should require two-factor authentication at login, and click Save.
    

Now, each time you log in, you'll be prompted to enter your password and verification code.

Log in with SMS two-factor authentication

To log in using SMS two-factor authentication, follow these steps.

1. Enter your Mailchimp username and password on the login screen, and click Log In.
2. Click Send Verification Code.
   
3. Check your mobile device and type the six-digit passcode into the Verification code field in Mailchimp. Click Log In.

Remove two-factor authentication

We strongly recommend that you use two-factor authentication to protect your account data. If you no longer want to use it to log in to your account, Owners and Admins can turn off the feature on the Security page in your account. You can reconnect two-factor authentication any time.

To remove SMS two-factor authentication, follow these steps.

1. Click your profile icon and choose Account.
2. Click the Settings drop-down menu and choose Security.
   
3. Uncheck any boxes next to accounts and user types that require two-factor authentication, and click Save.