
Get the job done with a pro
From training to full-service marketing, our community of partners can help you make things happen.
Add or Remove Add-ons
Mailchimp offers multiple pricing plans and flexible billing options to fit your business needs. Add-ons are individual features that allow functionality beyond our Marketing and Websites & Commerce plans, and you only pay for them if you need them.
In this article, you’ll learn how to purchase add-ons.
Before you start
Here are some things to know before you begin this process.
- Pausing your Marketing plan won’t pause your add-on, which will need to be removed independently.
- Although Transactional Email is an add-on, there’s a separate process to add it to your Mailchimp plan.
Purchase an add-on
You’re billed for add-ons monthly with your other plans. Your first billing for an add-on is prorated based on when your Marketing or Websites & Commerce plans renew. If you’re not on a monthly plan, then monthly billing for the add-on will start immediately on the date of purchase.
To purchase an add-on, follow these steps.
- Click your profile icon and choose Account.
- Click Shop New Plans.
- In the “ADD-ONS” section, click Purchase for the add-on you would like to equip.
- Confirm your CVV and billing information in the pop-up, and click Pay Now.
There you go! When you complete your upgrade, you’ll see the following message: “Success! Your plan has been upgraded.”
Remove an add-on
To remove a purchased add-on, follow these steps.
- Click your profile icon and choose Account.
- Click Billing and choose Monthly plans or credits.
- Click Manage Add-On for the add-on you would like to remove and choose Remove Add-On.
- In the Remove pop-up modal, click Confirm.
Great work! You’ll still have access to the removed add-on for the remainder of your current billing cycle.
Technical Support

Have a question?
Paid users can log in to access email and chat support.