Connect or Disconnect Stripe for Mailchimp Stores

Connect your Stripe account to Mailchimp to process secure payments in your Mailchimp store. Use Stripe for Mailchimp Stores to accept payments directly from your customers, add their details to your audience, and use this information to build segments in your audience.

In this article, you’ll learn how to connect Stripe for Mailchimp Stores, manage your products, and disconnect the integration.

Before you start

Here are a few things to know before you begin this process.

• Before you connect, you’ll need to accept our additional terms of service and Stripe's Connected Account Agreement.
• Stripe charges a fee for each successful payment they process. Visit their website for more information on Stripe's services and pricing.
• To process payments in Stripe, you'll need to create a Mailchimp store.
• To connect a custom domain to your store or use appointment scheduling tools, you’ll need a Websites & Commerce plan.
• To learn how to sync customers and order data from Stripe into Mailchimp, check out Connect or Disconnect Stripe.

How it works

When you integrate your Mailchimp account with Stripe for Mailchimp Stores, you can use it to process payments for purchases in your Mailchimp store.

Shoppers and their purchase information are added to your Mailchimp audience. Shoppers that make a purchase through your Mailchimp store will appear in your audience as non-subscribed contacts that can receive transactional emails or social ads. To learn more about different contact types in your Mailchimp account, check out About Your Contacts.

Connect Stripe for Mailchimp Stores

First, you'll need to create your Mailchimp store. Once a store is created, connect your Stripe account to Mailchimp and choose the audience you want to sync.

To connect your Stripe account to Mailchimp, follow these steps.

1. In Mailchimp, click Website, then click Store.
2. Click Set up payments with Stripe from the store setup checklist.
3. Click Connect to Stripe.
4. Enter your email address, then click Continue. If you don’t have an existing Stripe account, you can create a free account.
   
5. Verify your login through an authentication app.
6. Select your Business location and the Type of business you have. Click Continue.
7. Select your Industry and add a Product Description.
8. The Fulfillment Details step is where you’ll select who your customers are, what you sell, and when your customers will make their payments.

Your account is now pending confirmation, a process that can take between 10-15 minutes. While you wait, start adding products or managing your settings in your Mailchimp store.

Good job! Once your account completes the initial sync, setup is finished. Your Mailchimp store is now ready to accept payments with Stripe.

View site details

The Integrations page for your Stripe account displays your connection status and audience settings. You can also add, edit, and refresh products from this page.

To view site details for your Stripe account, follow these steps.

1. Click Integrations, then choose Manage.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   

Manage products

After you connect Stripe for Mailchimp Stores, you can add new products or update existing products.

Add a new product

To add a new product in Mailchimp, follow these steps.

1. Click Integrations, then choose Manage.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   
4. In the Product Settings section, click Manage Products.
   
5. Click Add.
   
6. In the Title field, type your product’s name.
   
7. Click Browse to open your computer’s file manager and choose an image. Or, drag and drop an image from your computer into the Select a product window.
   
8. In the Description field, type a description of your product.
   
9. In the Price field, type the price of your product. Your new product must be at least $1.
   
10. Click Save.

Edit a product

Edit product details from the Integration page in Mailchimp, and we’ll automatically send the changes to your Stripe account.

To edit a product in Mailchimp, follow these steps.

1. Click Integrations, then choose Manage.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   
4. In the Product Settings section, click Manage Products.
   
5. In the Select a product pop-up modal, search for the product you want to update, and click Edit.
   
6. Update the Title, Image, Description, or Price fields as needed.
7. Click Save.

Refresh products

If you've added or changed products in Stripe, refresh your products to see those updates in Mailchimp.

To manually refresh your products, follow these steps.

1. Click Integrations, then choose Manage.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   
4. In the Product Settings section, click the drop-down next to Manage Products and choose Refresh Products.
   

This updates the products you have in Mailchimp to match what’s in your Stripe account.

Disconnect Stripe for Mailchimp Stores

If you use Stripe to sync customer and order data, you can disconnect and uninstall the integration in Stripe.

To disconnect your Stripe account from your Mailchimp store as a payment processing option, follow these steps.

1. Click Integrations, then choose Manage.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   
4. Click Disconnect.

More about Stripe for Mailchimp Stores

Stripe for Mailchimp Stores lets you process customer payments from within your Mailchimp or Stripe account. To learn more, check out these Stripe resources.

Minimum and maximum charge amounts

Understanding declines and failed payments

Refund and cancel payments

Financial reports