Connect or Disconnect Stripe

Connect your Stripe account to Mailchimp to process payments in your Mailchimp store. After someone makes a purchase, we'll add their order and customer details to your audience. Use this information to send targeted marketing campaigns, grow your business, and sell more products.

In this article, you’ll learn how to connect or disconnect the Stripe integration.

Before you start

Here are a few things to know before you begin this process.

• Before you connect, you’ll need to accept our additional terms of service and Stripe's Connected Account Agreement.
• To process payments in Stripe, you'll need to create a Mailchimp store.
• Stripe charges a fee for each successful payment they process. Visit their website for more information on Stripe's services and pricing.

How it works

When you integrate your Mailchimp account with Stripe, use it to process payments for purchases in your Mailchimp store.

Shoppers and their purchase information are added to your Mailchimp audience. Those who opt in to receive your email marketing join your audience as subscribed contacts. Shoppers who don't sign up for marketing emails appear in your audience as non-subscribed contacts. To learn more about different types of contacts, check out About Your Contacts.

Connect Stripe

First, you'll need to connect your Stripe account to Mailchimp and choose the audience you want to sync.

To connect your Stripe account to Mailchimp, follow these steps.

1. Click Integrations.
   

2. Click Stripe.
   

3. Click Connect A New Site.
   

4. Fill out the forms to create or connect your Stripe account.

5. When you're ready, click Submit.
   

6. If you have more than one audience, click the drop-down to select the one you want to connect.
   

7. Click Next.
   

8. When Stripe is connected, click All Done.
   

Good job! Once your account completes the initial sync, setup is finished.

View site details

The Integrations page for your Stripe account displays your connection status and audience settings. You can also add, edit, and refresh products from this page.

To view site details for your Stripe account, follow these steps.

1. Click Integrations.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   

Manage products

After you connect Stripe to Mailchimp, you can begin to process payments in your Mailchimp store. You can also add new products or update existing products.

Edit a product

Edit product details from the integration page in Mailchimp, and we’ll automatically send the changes to your Stripe account.

To edit a product in Mailchimp, follow these steps.

1. Click Integrations.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   
4. In the Product Settings section, click Manage Products.
   
5. In the Select a product pop-up modal, search for the product you want to update, and click Edit.
   

6. Update the Title, Image, Description, or Price fields as needed.

7. Click Save.
   

Add a new product

To add a new product in Mailchimp, follow these steps.

1. Click Integrations.
   

2. Click Manage your sites.
   

3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   

4. In the Product Settings section, click Manage Products.
   

5. Click Add.
   

6. In the Title field, type your product’s name.
   

7. Click Browse to open your computer’s file manager and choose an image. Or, drag and drop an image from your computer into the Select a product window.
   

8. In the Description field, type a description of your product.
   

9. In the Price field, type the price of your product. Your new product must be at least $1.

10. Click Save.
    

Refresh products

If you've added or changed products in Stripe, refresh your products to see those updates in Mailchimp.

To manually refresh your products, follow these steps.

1. Click Integrations.
   
2. Click Manage your sites.
   
3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   
4. In the Product Settings section, click the drop-down next to Manage Products and choose Refresh Products.
   

This updates the products you have in Mailchimp to match what’s in your Stripe account.

Disconnect Stripe

To disconnect Stripe, follow these steps.

1. Click Integrations.
   

2. Click Manage your sites.
   

3. If you have more than one connected site, click the Switch site drop-down and choose your Stripe account.
   

4. Click Disconnect.
   

5. In the Are You Sure? pop-up modal, click Disconnect.
   

More about Stripe

Your Stripe account lets you process customer payments from within or outside of Mailchimp. To learn more, check out these Stripe resources.

Minimum and maximum charge guidelines

Understanding declines and failed payments

Refunding and canceling payments

Financial reports