Senior Producer, Design Operations


Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

We're looking for a Sr. Producer to join our Design Operations team. We value creative, self-driven individuals who care about the work they produce and the people they work with—and we love a good sense of humor, too. If you are an excellent communicator and collaborator who likes to work independently as well as in team settings, we would love to hear from you.

This Sr. Producer role will work on strategic cross functional initiatives focused on production and the execution of scoped work. You’ll partner closely with Design Directors, Managers, and Designers to identify scope for projects, build production plans, track progress, and communicate production statuses. You’ll work closely with cross functional Directors, Managers, and Project Managers to ensure production status reports into the overall health of the initiative and projects, requirements are met, and timelines are achieved. You’re organized and a natural planner. You love a challenge, welcome change, and value the growth they bring.

What you'll do:

  • Lead cross functional production planning and execution
  • Facilitate production scope definitions with design managers and designers
  • Organize and track production activities and statuses
  • Capture key issues, decisions, and mitigate production risks
  • Ensure delivery and project hand-off
  • Coordinate with Program Managers to improve infrastructure and processes  

We'd love to hear from you if you have:

  • Extensive design or creative production experience
  • Highly experienced using G Suite apps or Microsoft Office (Excel)
  • Strong understanding of design thinking, agile project management, and design production processes
  • Proficient in Atlassian Confluence + JIRA, Smartsheets, Google Drive, and Slack
  • Exceptional written and verbal communication skills
  • Software (web, app, product) project management/producer experience preferred
  • Experience managing a full software product lifecycle from discovery to delivery
  • Familiarity with web product and/or app projects and redesign 
  • Experience and/or interest with building workflows and programs across teams 

 Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.

We love our hometown and support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.