Marketing Insights Intern (Research), Spring 2020


Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

The Mailchimp internship program started in 2013. In the past 7 years, we’ve had the privilege of bringing in some of the brightest, most talented college students from around the country to spend time with our teams. Our 12 week intern program was designed so that interns can grow their skill set, thrive in the Mailchimp community, and do meaningful work. They also have a lot of fun along the way! All currently enrolled students are eligible to apply for the internship program.  

Start Date: January 6, 2019

Our Spring internship program has some flexibility in regards to school schedules; interns are expected to be here for the first week of onboarding, January 6 - January 10, 2020.  For students seeking a part-time schedule, the work schedule is set for full days on MWF. Typical work hours are 9am - 5pm, slight adjustments can be made there.

What you’ll do:

As part of the Marketing Insights & Analytics team, you’ll leverage primary and secondary research to help the company understand the global small business market. We strive to understand the people we’re designing for, what motivates them, and where our products fit into their lifestyles and workflows. We use methods such as interviews, customer visits, surveys, and competitor analysis to learn about our customers and the marketplace - and we want your help designing, executing, analyzing, and sharing this research! You will collaborate with Researchers across our team, as well as others in Marketing, Product Management, and Design. You will act as “the voice of the small business marketer,” and the insights you produce will be used to inform Mailchimp’s marketing strategy, product development, and customer experience. 

We’d love to hear from you if you are:

  • An observant, analytical thinker who is able to synthesize information and data to tell a succinct, compelling story
  • An excellent collaborator, but also comfortable working independently when needed
  • A strong writer and communicator
  • A good listener that is curious, humble, and willing to learn
  • Resourceful and able to hunt down information and evaluate sources for quality
  • Organized, thorough, and enjoy keeping track of a lot of information  
  • Bonus points for experience in any of the following:
    • Recruiting interview participants
    • Conducting interviews or surveys
    • Customer journey and persona creation
    • Data analysis and visualization
    • Experience with Microsoft Office (Word, Excel, PowerPoint) and G-suite (Google Docs, Google Sheets, Google Slides) 

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed.

We love our hometown and support sustainable urban renewal. Our headquarters is in the historic Ponce City Market, right on the Atlanta Beltline. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.