Developer Relations Advocate

Oakland

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

Developers play a critical role in the success at Mailchimp having built thousands of integrations on our open platform. We’re looking for a Developer Relations Advocate to collaborate and cultivate the global developer community to amplify the unique ways people are using Mailchimp. The person in this role will become deeply engaged in the community of developers and be a trusted and respected ambassador. 

You’ll connect with developers across the globe both at conferences as well as online, and advocate for developer interests and needs. You’ll focus on supporting third-party developers who build applications and businesses on Mailchimp's platform. As a Developer Relations Advocate, you’ll convey feedback from external developers to our internal engineering teams. We are looking for someone with a strong technical expertise who has an in-depth understanding (or can learn very quickly) of our products/APIs. Your technical expertise, communication, and presentation skills allow you to build trust and foster deep relationships. You'll be responsible for helping promote awareness, education, networking, and growth through interactions at meetups, conferences, social media and online communities.

What you'll do here: 

  • You will develop and maintain a deep understanding of how developers and software companies work with Mailchimp’s platform
  • You will use your subject matter expertise to evangelize the Mailchimp developer experience by presenting at developer conferences, webinars, and other events.
  • You will engage directly with developers in the Mailchimp Online Community as well as external developer communities and social media outlets
  • You will educate developers on best practices for effective integration of Mailchimp products
  • You will be the "Voice of the Developer" by championing developers within the Mailchimp internal teams, translating developer needs into prioritized feature developments. 
  • In particular, it's critical to have a strong working relationship with Mailchimp’s Engineering team. That includes working with Engineering Management to help identify talent and amplify Mailchimp Engineering voices in the development community
  • You will scope and build samples, guides, and Developer Blog posts with minimal guidance, producing code and content for the developer audience
  • You will contribute to the direction of our developer strategy with your industry experience, relationships, and knowledge of developer best practices, trends and concepts.
  • You will grow and develop the success of the Mailchimp developer experience finding innovative ways to create additional awareness and momentum.
  • You will conduct proactive and reactive one-one-one outreach with developers to get feedback and improve the experience

We'd love to hear from you if: 

  • You have extensive experience of writing and maintaining scalable, efficient code
  • You have direct experience in Developer Relations, Developer Support, and/or Developer Documentation with a passion for external partner interaction and an understanding of business needs
  • You have deep understanding of REST APIs, experience building and publishing apps, and creating tools for developers. Advanced knowledge of Mailchimp’s API a plus 
  • You have excellent verbal, written, and presentation-based communication skills; consistently delivering well-polished communications both internally and externally
  • You are willing to travel to attend conferences, meetups, and other events (when travel opens up)
  • You have the ability to quickly understand complex, interdependent technical requirements

Mailchimp is a founder-owned and highly profitable company. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We love Oakland and are happy to have a growing office right downtown, especially convenient to the BART.

Our headquarters are in the heart of Atlanta in the historic Ponce City Market, right on the Beltline.  We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire  humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Curious to how hiring has shifted related to Covid-19? Click here: https://mailchi.mp/mailchimp/hiring-covid-19 

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.