Senior Technical Product Manager, App Marketplace


Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

A Technical Product Manager understands how SaaS technology and technical products are accelerating and disrupting the market and apply that knowledge to ensure that the products we develop are built to high standards, are extensible and successfully scale. To be successful in this position a candidate must possess a combination of technical and product management expertise and have the ability to understand how technology goals align with our strategic direction. They must also be clear and effective communicators and be able to develop and nurture relationships with a cross-functional roles across Mailchimp.

As a Senior Technical Product Manager, you will be responsible for leading one of our App Marketplace squads, focused on Extensions. You will provide thought leadership and direction that drives user experience for our new extensions platform. 

What you'll do here: 

  • Work with Engineering partners to refine and socialize the Infrastructure and/or App Performance product roadmap, aligning infrastructure and operational needs with customer-facing Domain roadmaps. Drive overall prioritization of the technical roadmap for maximum customer value
  • Lead the team to discover, design, and build our extensions platform such that it is beloved by users and can be supported by the business.
  • Collaborate with Research to understand the competitive landscape and develop deep knowledge of customer and developer needs.
  • Collaborate with Product Marketing and Growth teams to identify audiences and release strategy to drive product adoption
  • Identify KPIs to monitor performance for opportunities to maximize performance or for course correction

We'd love to hear from you if: 

  • You have a bachelor’s Degree or relevant work experience
  • You are capable of synthesizing big-picture product strategy that meets customer and partner needs
  • You have a strong technical background with software engineering or technical management experience with the ability to operate at strategic and detailed levels
  • You are adept at making complex technical information approachable to non-technical levels of the organization, ability to highlight the value of technical products in business terms
  • You have a knowledge of engineering best practices across the product life cycle including coding standards, testing automation, source control management, release processes and operations
  • You have strong verbal and written communication skills; excellent presentation skills; comfortable interfacing with all levels of an organization, including senior leadership
  • You have significant SaaS Marketing Platform, CRM or digital/e-commerce experience 

*This role is open to remote - Mailchimp offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Louisiana, New York, North Carolina, Ohio, South Carolina, Tennessee, Utah, and Washington state. 

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta in the historic Ponce City Market, right on the Beltline. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees an exceptional workplace, extremely competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing. We hire humble, collaborative, and ambitious people, and give them endless opportunities to grow and succeed. If you'd like to be considered for this position, please apply below. We look forward to meeting you!

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability statu