Marketing & CX Analytics Intern

Atlanta

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

At Mailchimp, our internship program focuses on giving our interns opportunities to get hands-on experience and contribute to real-world business projects alongside our full-time peeps. Over the years, we've had the privilege to bring on some of the brightest, most talented students from around the world to help grow our brand. Mailchimp designed our 12 week paid internship program to help students grow their skillset, create lasting connections, and do meaningful work. Along with helping our interns grow professionally, we're also committed to their personal growth and provide various soft skill classes while also hosting fun events along the way!

Our program is open to students enrolled in undergraduate, graduate, bootcamp, and online courses - all candidates must be enrolled through the duration of the program.

This role is based in Georgia and any candidates who accept an offer for this position is expected to reside in the state of Georgia throughout the duration of the internship.

Start Dates: May 16th & June 6th

What you’ll do:

As part of the Marketing and Customer Experience (CX) Analytics team, you will leverage marketing & user data to help the company better understand our customers’ needs and behaviors and identify opportunities to improve our marketing and CX strategy. We support marketing with analytics focused on campaign effectiveness, on-site and in-app behavior, user trends, ROI optimization, and experience optimization. We want your help designing, analyzing, and sharing our findings! In support of broader company objectives, you will have an opportunity to collaborate with analysts across our team, as well as others in Strategy, Marketing, Product, and Design.

We’d love to hear from you if you are:

  • Keenly observant and able to synthesize information to tell a compelling narrative
  • Comfortable manipulating, organizing, and analyzing large data sets
  • An excellent collaborator, but also comfortable working independently when needed
  • An analytical thinker who can synthesize various data sources into a succinct story
  • A good listener that is curious, humble, and willing to learn
  • Resourceful and able to hunt down information and evaluate sources for quality
  • Organized, thorough, and enjoy keeping track of a lot of information  
  • Bonus points for experience in any of the following:
    • Working with data in Excel / SQL / Tableau / R / Python
    • Google Analytics
    • Data visualization tools
    • Statistical modeling techniques

How you’ll work:  Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.

  • Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
  • Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
  • Expecting the best: You hold yourself and others accountable to meet commitments
  • Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
  • Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
  • Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
  • Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
  • Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service

Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more! 

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.