Director of Engineering

Remote

Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

We're looking for a Director of Engineering who will lead and support Monetization and Finance Operations teams.  You will manage engineering managers leading various squads involved in building subscription-based pricing systems and constantly improving purchasing workflow.

We are excited by someone with an understanding of why and how diverse teams build better software/systems and create better cultures.  You will understand the importance of culture to the team’s productivity and overall benefit this has to Mailchimp as a whole. We’re looking for someone comfortable with having high expectations of us, and comfortable that we will have high expectations of you. You will need to embody our motto of “Listen Hard, Change Fast” and be willing to question our current thinking.

What you'll do here: 

  • You'll collaborate with Cross-functional leaders at the domain level on strategy, prioritization, and feature delivery.
  • You'll collaborate with other Engineering leaders on cross-domain initiatives.
  • You'll work with Engineering Managers to remove roadblocks, review roadmaps, articulate business outcomes and establish measures of success.
  • You'll recognize the value of transparent, honest communication and the necessity of sharing information.
  • You'll participate with peers and Directors to ensure the organizational structure is a help, and not a hindrance, to getting work done.
  • You'll continually explore innovative business practices and determine fit for team and company.

We'd love to hear from you if:

  • You’ve worked at a director level or above and are comfortable working with and building alignment with other senior leaders
  • You collaborate consistently with Product and Design
  • You have prior experience leading engineering teams
  • You have managed other managers
  • You have a track record of implementing successful projects and processes--from vision through to detailed logistics
  • You have a track record of improving diversity, equity and/or inclusion in your current and past roles
  • You are patient, resilient, and willing to take on work even when it's challenging, ambiguous, or intense
  • You have a desire to pursue collaboration even when it introduces dissent. Values bringing diverse perspectives to the table. Able to balance efforts between planning and acting
  • You have a commitment to increasing efficiency in the workplace by continuously reviewing and adjusting processes, org structure, tools, etc.

How you’ll work:  Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.

  • Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
  • Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
  • Expecting the best: You hold yourself and others accountable to meet commitments
  • Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
  • Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
  • Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
  • Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
  • Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service

*Mailchimp currently offers flexible and remote options in Arizona, Arkansas, California, Colorado, Georgia, Florida, Illinois, Kentucky, Louisiana, Massachusetts, Minnesota, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, and Washington. If you are unable to work from one of these registered locations, you will not be eligible for employment.

The salary range for this role in Colorado is $163,000 to $195,000 and final offers are determined using multiple factors including experience and level of expertise. For all other locations, the salary range will vary by geographic market and will be determined through the selection and assessment process for this role relative to your experience and our job qualifications. This position may also be eligible for an annual company performance based-bonus and a quarterly performance bonus. Mailchimp complies with applicable law regarding pay transparency.

Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more! 

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law. 

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