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How Mailchimp Prevents and Handles Abuse

Learn the steps we take to prevent abuse of our system, and how we handle abuse when it happens.

About Mailchimp for iOS

Manage your account from your iPhone or iPad with Mailchimp's mobile app. Learn how to get started.

Where to Edit Template Code

With Mailchimp's template language, you can code an email template right from your account. Learn how to add template images and find your template's HTML.

Translate the Mailchimp Embed Code

With Mailchimp, you can embed signup forms right on your site. Learn how to translate these forms using custom code.

View Abuse Complaints

Learn how Mailchimp handles abuse complaints and how to view them.

About Duplicate Contacts

Learn how Mailchimp handles duplicate contacts in your account, and how to remove duplicates from a spreadsheet file if you need to.

Merge Tags for General Sharing

These handy merge tags let subscribers share your email campaigns on social media. Get merge tags for Tumblr, Google Plus, Instapaper, and more.

About Inactive and Stale Addresses

Managing stale and inactive addresses is an important part of email marketing. Learn the differences between each type and how to best handle them.

About Abuse Complaints

Abuse complaints occur when someone reports your email campaign as spam. Learn how Mailchimp handles abuse complaints and how to avoid them.

My email looks different in Outlook

If your email looks different in Outlook, it may have to do with the version of Outlook rendering the campaign. Get tips for fixing common issues in Outlook.

How Legitimate Marketers Can Prevent Spam Complaints

Learn why audiences generate abuse complaints, and steps to take to prevent them.

About the General Data Protection Regulation

The GDPR regulates how organizations process the personal data of EU citizens, including organizations located outside of the EU.