Backed by high ratings from Shopify merchants, Mailchimp’s powerful marketing tools will help you drive sales, build lasting customer relationships, and streamline your marketing efforts.
Connect your Shopify store to Mailchimp and take advantage of all your data and experience a full suite of advanced tools. Leverage valuable shopping behavioral data to create highly targeted and personalized campaigns.
With comprehensive analytics, you'll gain deeper insights into customer behavior and campaign performance, allowing you to optimize your strategies for better results.
Why connect Mailchimp and Shopify?
Mailchimp's Shopify integration offers a seamless solution for growing businesses, particularly those that need more advanced automation and segmentation capabilities without the complexity.
As stores scale beyond basic email marketing, they often face a challenging choice: stick with limited tools that no longer meet their needs, or invest in highly specialized platforms that require significant time and expertise to master.
This collaboration addresses that gap, providing Shopify merchants with sophisticated yet accessible tools that engage customers, boost sales, and build lasting customer relationships — all without sacrificing ease of use.
So, how can you take your email marketing beyond the basics and scale your growing business with automation, A/B testing, segmentation, advanced analytics, and complex logic within flows that can adapt to your customers’ behaviors and preferences?
Keep reading to learn the Shopify email marketing best practices that will help your business succeed with Mailchimp’s sophisticated yet intuitive tools.
Set the foundation
Shopify is a comprehensive e-commerce platform to sell products and services. It offers basic email marketing features to help merchants engage with their customers and drive sales directly from the platform.
Shopify’s native email tool includes the basic capabilities that new stores need to get started. This tool includes customizable email templates, customer segmentation options, and basic campaign analytics, allowing businesses to create and send promotional emails, newsletters, and product updates directly from their Shopify dashboard.
While this is perfect for stores just launching their email marketing efforts, businesses that are ready to scale and need more sophisticated marketing capabilities will find Mailchimp to be the ideal next step.
To begin using Mailchimp with Shopify, you must have a Shopify account. This account lets you update your sender email address, personalize your emails, and connect with your target audience while integrating with your online store.
The Mailchimp Shopify integration further improves your email campaign's performance and streamlines your marketing efforts.
When you connect Shopify to your Mailchimp account, you’ll finally put your rich store data to work. Customer purchase histories, browsing behaviors, product preferences, and transaction details become powerful marketing intelligence that drives real results.
Instead of letting this valuable data sit unused, you’ll unlock its full potential and gain the following benefits:
Advanced automation and personalization
You can leverage valuable customer information to create highly targeted and personalized email campaigns by syncing data between Mailchimp and Shopify. We offer automation features that enable merchants to create personalized and targeted email campaigns based on your audience's preferences, pain points, behavior, and purchase history.
In fact the Mailchimp integration offers even better targeting via Shopify Pixel which allows you to target customers with enhanced segmentation at the product collection level. Trigger personalized campaigns like welcome series and post-purchase offers using shopping behavior to keep contacts engaged.
Sync segments from Shopify to Mailchimp — Shopify has advanced segmentation capabilities that Mailchimp can’t always replicate (namely, the ability to select multiple products or collections to target, as well as the ability to use app or custom metadata to create a segment).
Any segment that can be built in Shopify can now be targeted in Mailchimp, by tagging all members of a segment to send an email.
Enhanced design and branding options
With Mailchimp's extensive library of customizable email templates and design tools, you can create visually engaging emails that align with your brand's unique identity.
Integrating Mailchimp with Shopify allows for seamless synchronization of branding elements, ensuring a cohesive and professional appearance across all marketing channels.
Deeper customer insights and analytics
Mailchimp provides comprehensive analytics and reporting capabilities that offer deeper insights into email campaign performance and customer behavior.
Plus, view your campaign revenue in your Shopify dashboard — less platform switching, more time saved.
Shopify’s Marketing analytics within the Shopify dashboard gives a 10,000 foot view of marketing performance by looking at this report for which activities or channels are driving traffic & sales to the store.
Mailchimp campaigns will show up as marketing activities (and Mailchimp is attributed as the source of the revenue!), showing merchants the efficacy of their email marketing and driving further usage of Mailchimp reporting tools.
By integrating Mailchimp with Shopify, merchants can gain valuable data insights that help optimize their email marketing strategies and drive better results.
Expanded marketing capabilities
Beyond email marketing, Mailchimp offers a range of additional marketing tools and features, including SMS marketing, landing page creation, and audience management.
One particularly powerful addition is SMS marketing, which allows you to create unified omni-channel campaigns that reach customers where they’re most engaged.
With SMS and email working together in automated workflows, you can recover abandoned carts, send transaction updates, and drive immediate engagement with time-sensitive offers.
You’ll be able to meet customers on their preferred channels, maximizing your reach and impact.
Build a loyal subscriber list
Building a loyal subscriber list is crucial for any e-commerce business looking to establish long-term relationships with its customers and drive consistent sales. A targeted list consists of subscribers who have shown genuine interest in your products or services, increasing the likelihood of conversions.
Engaged subscribers are more likely to open your emails or texts, click on links, and make purchases, leading to higher conversion rates and revenue. Building a loyal subscriber list allows you to nurture customer relationships, encourage repeat purchases, and drive business growth.
Strategies for capturing email leads on Shopify websites
Unfortunately, building an email list can be daunting for small business owners. Keep in mind that this is a process; you won't get a massive list of subscribers overnight if you're not actively engaging your prospects.
Strategies to help you capture leads on Shopify websites include:
Shopify Pixel
Merchants can now get more data on customer storefront behavior in Mailchimp.
Our advanced segmentation has added the ability to target subscribers based on their shopping activity (e.g. viewing a product page or collection).No action is needed to get this advanced layer of behavioral tracking!
Pop-up forms and banners
Implement pop-up forms and banners on your Shopify website to capture visitors' attention and lead them to subscribe to your marketing communications. Use engaging copy and visually appealing designs to entice sign-ups.
Optimize your sign-up forms by keeping them simple, with minimal required fields, to reduce friction and make it easy for visitors to subscribe. Test different form placements and designs to find the best for your audience.
Offering incentives for sign-ups
Offer incentives for subscribers who sign up for your Shopify email marketing campaigns. These can include discounts, freebies, or exclusive content in exchange for subscribing to your marketing communications email list.
Maintain Customer privacy and compliance
Mailchimp is now integrated with customer privacy pop-ups to respect any cookie consent opt-ins or tracking, facilitating easier compliance with privacy regulations.
Using Mailchimp's tools to manage and segment subscriber lists effectively
Use Mailchimp's list management features to organize your subscribers based on demographics, purchase history, and engagement level.
Keep your lists clean by regularly removing inactive subscribers to improve deliverability and engagement rates. You can segment your email subscriber list and send relevant content to customers at the correct times to increase engagement and conversions.
Additionally, use Mailchimp's automation tools to set up welcome emails, cart abandonment reminders, and personalized follow-up sequences. With email automation, you can deliver timely and relevant messages to your subscribers without manual effort.
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Different types of email campaigns for e-commerce
Crafting compelling email campaigns is an integral part of any successful e-commerce strategy. With the vast array of marketing tools available, it's crucial to understand the different types of email campaigns tailored for e-commerce and how to leverage Mailchimp's design and automation features effectively.
Email campaigns are vital in driving customer engagement and increasing sales for e-commerce businesses. Here are some effective types of email campaigns you can use with our email marketing tool:
Promotional campaigns
Promotional campaigns are designed to offer discounts, promotions, or exclusive deals to incentivize purchases. These emails should have attention-grabbing subject lines and visually appealing designs that highlight the value proposition of the promotion.
Abandoned cart emails
Abandoned cart emails target customers who added items to their carts but never completed the checkout process. These emails typically include persuasive copy and compelling visuals to remind customers of the products they left behind and encourage them to complete their purchases.
In addition to abandoned cart emails, consider other transactional emails like sending a shipping confirmation email to improve the customer experience and let them know when their orders will arrive.
Product recommendations
Product recommendation emails leverage customer data and browsing history to suggest relevant products to customers.
With the Shopify Pixel, you can track detailed customer behavior like product page views and collection browsing, and use this rich behavioral data to recreate even more precise recommendations. These emails can help drive cross-selling and upselling opportunities by showcasing complementary or similar products based on the customer's preferences and purchase history.
Tailor email content to resonate with your Shopify audience
Understanding your Shopify store's audience is crucial for crafting email content that resonates with them.
Connecting Shopify with Mailchimp ensures that your customer data directly informs your email content strategy. This integration allows you to craft highly targeted messaging, personalized product recommendations, and relevant offers that speak directly to each customer’s needs, interests, pain points, and behaviors.
Here are some key strategies to consider:
Address pain points
Identify the common challenges and pain points your target audience faces. Tailor your email content to address these pain points and offer solutions or resources that can help alleviate their concerns. By understanding their needs, you can be a valuable resource and trusted advisor.
Highlight success stories
Share success stories or case studies of customers who have achieved significant results using your products or services. This inspires confidence and demonstrates the tangible benefits of your offerings. Hearing about real-world examples can be compelling and persuasive for your audience.
Provide value-added content
Offer valuable content, such as tips, tutorials, or industry insights, to help your target audience improve their lives or businesses. This positions you as a thought leader and resource, fostering loyalty and engagement with your brand.
Personalize messaging
Leverage data and segmentation to personalize your email messaging based on your target audience's interests, preferences, and behavior.
Email personalization creates a more relevant and engaging experience for recipients, including the likelihood of a higher click-through rate and conversions. You can use their first names in the email subject line or provide recommendations based on items they've viewed on your website.
Utilize Mailchimp's design and automation features
Mailchimp offers a range of design and marketing automation features that can enhance the effectiveness of your email campaigns. Here's how you can leverage Mailchimp's capabilities:
- Use Mailchimp's drag-and-drop editor to create visually stunning email templates.
- Take advantage of our marketing automation tools to build automated emails, such as welcome emails, abandoned cart recovery, and post-purchase follow-ups, to engage customers at every stage of the buyer's journey.
- Utilize our segmentation and personalization features to deliver targeted and relevant content to your audience segments.
Personalization and targeting
Personalized emails that cater to recipients' specific interests and preferences are more likely to capture their attention and drive engagement. When customers feel like messages are tailored to their needs, they're more inclined to open emails, click on links, and take desired actions.
Targeted emails that deliver relevant content or offers based on customer behavior and purchase history tend to have higher conversion rates. Presenting customers with products or promotions that align with their interests increases the likelihood of driving sales and revenue.
Personalized communication demonstrates that you understand your customers' preferences and needs. This fosters a positive customer experience and cultivates stronger relationships with your customers.
You can use customer data from Shopify to create personalized campaigns in Mailchimp. For instance, use purchase history to segment customers based on the items they buy from you. Tailor email campaigns to promote related or complementary products, offer discounts on items they've previously purchased, or suggest items that align with their past preferences.
Track customer behavior on your Shopify website with the Shopify Pixel data, such as browsing history, products viewed, and items added to the cart. This data is used to create targeted email campaigns, such as abandoned cart reminders, product recommendations, or personalized offers based on specific actions taken.
Take it further by segmenting your Shopify customer list based on demographic information, geographic location, or engagement level.
You can also use Mailchimp's dynamic content feature to personalize email campaigns with content blocks that automatically adjust based on recipient data. This allows you to create one email template with customized sections for different audience segments, delivering a more personalized experience.
Incorporate merge tags in your email content to dynamically insert information, such as the recipient's name, location, or past purchases, to add a personal touch to your emails.
Analytics and optimization
Analytics and optimization enable you to track email campaign performance, gain insights, and make informed decisions.
Shopify offers built-in analytics tools to track the performance of your campaigns directly within the platform. You can monitor metrics like email open rates, click-through rates, deliverability, and conversion rates to assess the overall effectiveness of your campaign.
With Mailchimp’s integration, you can see your campaign ROI and performance data directly in Shopify’s Marketing dashboard with proper attribution, giving you a complete view of how your email marketing drives results without switching between platforms.
Mailchimp's analytics can give you even deeper insights. Our comprehensive analytics dashboards provide detailed insights into the performance of your email campaigns.
Segment your subscribers based on engagement and track how different segments respond to your email messages. This helps you customize your content to better resonate with specific audience segments.
Mailchimp's offer enables you to perform A/B testing to find the most compelling subject lines, content, and call-to-action buttons. With these tests, you can identify what elements resonate best with your audience and optimize accordingly.
Remember that all of this data is designed to help you make better decisions and improve the effectiveness of your campaigns. Regularly review the analytics data to assess the performance of your email campaigns. Identify trends and areas for improvement, and use this information to improve your marketing strategy.
Based on your analytics findings, implement optimization strategies to improve email performance. This could include refining targeting criteria, adjusting email content and design, or experimenting with different campaign tactics.
Continuously test and iterate on your email campaigns to optimize performance over time. Use A/B testing, multivariate testing, and other experimentation techniques to refine your approach and identify opportunities for improvement.
Promotions and discounts
Promotions and discounts drive sales and engage customers via email marketing. You should communicate the promotion or discount offer in your email's subject line and body, emphasizing the value proposition to recipients. Use persuasive language and compelling visuals to capture attention and encourage click-throughs.
Promoting limited-time offers or flash sales in your email campaigns creates a sense of urgency. Phrases like "Act Now" or "Limited Time Only" motivate subscribers to take advantage of the discount before it expires.
You can also target different audience segments with tailored promotions and discounts based on their purchase history, preferences, or demographics. Personalizing offers increases relevance and encourages recipients to engage with your email content.
Shopify's built-in features for generating and distributing automatic discount codes make creating and including unique discount codes in your email campaigns accessible. Mailchimp also offers a robust range of coupon features for effective promotions, such as customizable coupon blocks.
These blocks allow you to create and insert unique discount codes directly into your email campaigns. When integrated with your Shopify store, customers will automatically receive discounts when they check out.
Customer retention and loyalty
Retaining customers is much easier and more affordable than constantly looking for new ones. Email marketing can help you nurture customer relationships. Here are a few ways you can use email marketing for customer retention:
- Personalized communication: Tailor your content to individual customer preferences and purchase histories. Use segmentation to send targeted emails with product recommendations, special offers, and relevant content that resonates with each subscriber.
- Loyalty programs: Reward customers for their repeat purchases and engagement. Use email marketing to promote exclusive rewards, point redemption opportunities, and special perks available to loyalty program members.
- Educational content: Provide value to your customers by sharing educational content, such as how-to guides, tips, and tutorials. Position yourself as a trusted advisor and resource, fostering long-term loyalty and engagement.
- Re-engagement campaigns: Identify inactive or dormant customers and create re-engagement campaigns or win-back emails to bring them back. Offer incentives, such as discounts, first access to products, or exclusive offers, to encourage these customers to return and purchase.
- Post-purchase follow-up: Send follow-up emails after customers purchase to thank them for their business, solicit feedback, and provide support. Use this opportunity to build rapport and strengthen the relationship with your customers.
Mailchimp's range of tools can help you retain customers. Use our automation features to set up automated workflows for customer onboarding, post-purchase follow-ups, and re-engagement campaigns. Create personalized email sequences that nurture customer relationships and drive loyalty over time.
Integrate your loyalty program with MailChimp to synchronize customer data and activity. Use this data to personalize email communications and tailor offers based on customers' loyalty program status and points balance.
You can also use our segmentation and personalization features to create targeted email campaigns for different segments to deliver more relevant and impactful messaging.
Connect Shopify with Mailchimp
Mailchimp provides the reliability and advanced capabilities that Shopify merchants need to succeed.
Connect your Shopify store with Mailchimp to unlock powerful tools and services that can enhance your email marketing efforts. Integrating Mailchimp with Shopify allows you to access advanced automation and personalization features, enhanced design and branding options, deeper customer insights and analytics, and expanded marketing capabilities beyond email marketing alone.
Streamline your marketing efforts with our Shopify integration and begin creating marketing campaigns that sell.