Open Positions at MailChimp
MailChimp is a DIY email-marketing service based in Atlanta that serves more than 1 million users worldwide. We're self-funded and profitable, and we're growing fast.
We're looking for smart, creative people who will give 100 percent. In exchange, we'll give you some fantastic perks and benefits:
- Fully paid health insurance for you and your family
- Fully paid dental insurance
- Fully paid vision insurance
- Disability insurance
- A 401(k) plan
- Free smartphones and monthly service (iPhone, Android, AT&T, Verizon-your choice)
- Good coffee
- Snacks
- An endless supply of t-shirts
Compliance Geeks
MailChimp has more than 1 million users across the globe, and we send millions of emails a day. Our compliance team is looking for someone to help educate new and existing users on proper email-marketing etiquette. You don't have to be an email marketer, and you don't even have to be a technical genius (though both would be a plus). You do need to be comfortable putting on a detective's hat to look into our customers' email-marketing techniques.
Location: Atlanta, GA
Required talents
- Self-motivated
- Superb multi-tasking skills
- Fast reader, fast learner
- Web power-user
- Obsessed with details
- Previous customer-service experience (via email/chat) preferred
- Knowledge of email marketing and CAN-SPAM Act preferred
- Early birds, night owls and weekend warriors preferred
Tech-support Geeks
MailChimp provides world-class live chat and email support to more than 1 million users across the globe. Our customer-service team is looking for helpful people with some knowledge of HTML and web design. You don't have to be an amazing web designer, because you won't be doing web-design work. You do need to know how to identify tags within HTML, but we'll teach you how to apply that knowledge to email.
Location: Atlanta, GA
Required talents
- Basic understanding of HTML/CSS coding for troubleshooting
- Working knowledge of RSS feeds
- Ability to handle online chats with multiple people at once
- Well-versed in the subtleties of chat/email etiquette
- Incredible multi-tasking skills
- Fast reader, fast learner
- Web power user
- Early birds, night owls and weekend warriors preferred
Multilingual Tech-support Geeks
MailChimp is seeking tech-support geeks who can communicate with non-English-speaking users. If you can speak, write and understand Spanish, French, Portuguese, German or Dutch, and can utilize those languages within our customer-support system, we want to hear from you.
Location: Atlanta, GA
Required talents
- Basic understanding of HTML/CSS coding for troubleshooting
- Working knowledge of RSS feeds
- Ability to handle online chats with multiple people at once
- Well-versed in the subtleties of chat/email etiquette
- Incredible multi-tasking skills
- Fast reader, fast learner
- Web power user
- Early birds, night owls and weekend warriors preferred
Infrastructure Engineer
MailChimp uses managed hosting with dozens of servers located in multiple data centers (LAMP stack). We’re looking for someone to work hand-in-hand with the development team in supporting 1 million active users worldwide in an agile development environment with exponential annual growth. Your responsibilities will include identifying infrastructure trends, discovering causes and brainstorming solutions.
Location: Atlanta, GA
Required talents
- Basic LINUX administration skills
- Excellent independent troubleshooting skills
- Programming experience is a huge plus
- Strong coding skills
PHP Developer
MailChimp is seeking a a PHP developer to help us develop MailChimp.com. We're a PHP/MySQL shop, but our code is written in a Ruby on Rails/MVC style, so experience with those is preferred. You'll work with our product-development team to build new functionality into our product, and our customer-service team to resolve issues as they arise.
Location: Atlanta, GA
Required talents
- Ability to work independently, with minimal supervision
- Linux, Apache, MySQL and PHP environment
- JavaScript, XML and AJAX
- A portfolio of code you've written
Deliverability Engineer
MailChimp sends 2.6 billion emails every month for more than 1 million users around the globe. That's a ton of emails! Our delivery team is seeking a self-motivated hard worker with a strong background in delivery, analytics, and system administration. You'll identify delivery trends, uncover root causes, talk with ISPs when necessary, and brainstorm solutions. Team-player skills are a must, as you'll work with engineers, data scientists, and other delivery folks to build out and optimize MailChimp's infrastructure.
Location: Atlanta, GA
Required talents
- At least two years bulk/transactional email delivery experience
- Experience in resolving delivery issues with receivers using technology and/or people skills
- Strong LINUX-administration skills
- Programming experience a huge plus
UX Designer
MailChimp is seeking a web designer with a strong interest in testing and optimization to help our web team with user experience and conversion. We won’t ask you to measure ROI or “accelerate sales funnel pipeline velocity”. We just need someone to analyze data collected from visitors, run tests like crazy, and show us how we can improve.
Location: Atlanta, GA
Required talents
- Neurotic about testing, always looking for ways to optimize site performance
- Experienced with Google Analytics
- General webmastery skills, including HTML/CSS chops and an understanding of web architecture
- Experienced with Google AdWords and managing large advertising campaigns
- Multiple years of experience managing multiple websites, with a special appreciation of the analytical side
- Examples of the websites you've built and managed
Brand Manager
MailChimp is looking for a talented marketer who can promote the benefits of MailChimp to a particular industry (musicians, bloggers, churches, online sellers, etc). You’ll develop industry–specific marketing materials and create targeted marketing campaigns around them.
Location: Atlanta, GA
Required talents
- At least two years marketing experience
- Experience in creative-agency setting
- Strong communication skills, written and oral
- Experience developing and managing online advertising campaigns
- Natural teaching ability
- Incredible web savviness
- Deep and abiding interest in the industry you serve
HR Administrator
MailChimp is seeking an HR administrator to join our ever-growing team. With more than 100 employees and lots more on the way, we need someone to keep up with all the new-hire information, maintain employee files, and help administer benefit programs.
Location: Atlanta, GA
Required talents
- Detail–obsessed, but able to see the big picture
- Unwavering commitment to confidentiality
- Self–motivated with creative-thinking abilities
- Tech savviness
- Multi–tasking skills with the ability to do fast, accurate work
- Enjoys helping people
- Ability to thrive in a rapidly evolving work place