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Marketing report cover with retro holiday illustrations featuring geometric patterns, presents, candles and stars in pink, yellow and blue tones

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When does the holiday season actually begin and end? Knowing when the season starts isn’t just a matter of dates—it’s about understanding when shoppers shift into a holiday mindset. The real question becomes: when do those feelings kick in, and how can marketers align their efforts accordingly?

New research from Intuit Mailchimp and Canvas8 reveals that the holiday season unfolds over seven distinct phases, each marked by unique emotional drivers, spending patterns, and shopping behaviors. Understanding these phases—and the archetypal shopping behaviors that define them—can help brands plan, time, and tailor their holiday strategies for maximum impact.

We’ve plotted out how shoppers’ mindsets guide their spending patterns during each phase and, as a result, where marketers' critical opportunity audiences lie throughout the holiday season.

This webinar will:

  • Walk you through the seven phases and key audiences of each phase
  • Offer practical tips on when and how to engage with audiences
  • Break down what shoppers are really looking for across the holidays

Marketers who are looking for tangible actions to guide their holiday planning and strategy will understand what shoppers are thinking, feeling, and doing at every stage of the holiday season with this comprehensive playbook that is laser focused on the festive period.

Jillian Ryan

Senior Manager of Content Marketing Strategy, Intuit Mailchimp

Jillian Ryan spearheads Intuit Mailchimp’s content and research on the topics that matter most to mid-market marketers who are looking to grow and scale their business. A former EMARKETER principal analyst, Jillian has covered B2B marketing, digital transformation and email marketing since 2015. She has been featured on podcasts, webinars, in the press, and has spoken at marketing events such as ANA, IAB, Advertising Week, and Social Media Week.

https://www.linkedin.com/in/jillianryanwriter/

Adriana Bolton

Adriana Bolton

Associate Director of Insight, Canvas8

Adriana Bolton is Associate Director of Insight at Canvas8, a strategic insights consultancy. With over a decade blending human behaviour and cultural insights with marketing strategy and UX, she has worked in-house and agency-side at Miista, Euromonitor, The Dematerialised, and IMA Home, collaborating with Mars, Moncler, and Meta.

https://www.linkedin.com/in/adriana-goldenberg/

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