Next level plans require next‑level planning
It’s like having your very own Mailchimp insider. As part of select custom plans, our Customer Success team proactively guides you and your marketing.
Ideas to execution
Customer Success Managers help you grow with our platform
Our team is a combination of Mailchimp mastery and marketing optimization insight. Using best practices, we develop a personalized playbook to guide your performance outcomes.
Consultations to maximize your marketing
We have the expertise you need to achieve powerful results.
From just starting with Mailchimp to adding members of your team, we’ll help you get up and running quickly.
Multiple engagement options
Flexible and complimentary consultations via phone, virtual meetings, and email. Log in to your eligible account to connect with your dedicated contact.
Beyond having a dedicated Customer Success manager, you’ll also have priority support access across all our customer facing teams with responses from our most senior specialists.
“From sharing best practices to creating step-by-step strategies to improve our campaign deliverability and customer engagement, Mailchimp has been a true partner to us.”
Lauren Hahn, Marketing Director, UrbanSitter
Ready to grow your business?
Discover more about Mailchimp’s custom plans