We'll Help You

Get Your Business Online

- Websites
  Create a free website that comes with built-in marketing tools.
- Online Stores
  Launch a store that comes with everything you need to start selling, including marketing tools.
- Appointment Scheduling
  Add online scheduling to your website so people book appointments with you.
- Domains
  Claim a custom domain to make it easy for people to find your brand on the web.
See overview

Market Your Business

- Email
  Engage your audience with beautiful, branded emails.
- Landing Pages
  Design landing pages that grow your audience and help you sell more stuff.
- Digital Ads
  Reach people on Facebook, Instagram, and across the web.
- Social Media
  Build your following with targeted ads and organic posting on Facebook, Instagram, and Twitter.
- Campaign Manager
  Streamline your marketing planning and consolidate multichannel campaigns into a single view.
See overview

Platform Features

Audience Management

- Marketing CRM
  Get to know your audience and find new ways to market to them.
- Signup Forms
  Grow your audience with a pop-up or embedded form.
- Segmentation
  Segment your audience based on shared traits.
- Behavioral Targeting
  Target your messages based on people's purchase behavior, app activity, and more.
- Predicted Demographics
  Get predictive insights about your contacts so you can personalize your marketing.
- Tags & Contact Profiles
  Keep track of what you know about your people with customizable tags.
All audience tools

Creative Tools

- Content Studio
  Sync, store, and edit all your images and files in one place.
- Creative Assistant
  Get beautiful, on-brand designs made for you with the power of AI.
- Dynamic Content
  Personalize individual content blocks within your emails.
- Subject Line Helper
  Get real-time feedback on how to refine your subject lines.
- Campaign Templates
  100+ pre-designed email and landing page templates that fit any message.
All creative tools

Marketing Automation

- Customer Journeys
  Design personalized journeys using conditional logic and branching points.
- Integrations
  Sync your store data and connect other tools to unlock more automation features.
All automation tools

Insights & Analytics

- Reports
  Track sales and campaign performance in easy-to-digest reports.
- Smart Recommendations
  Get personalized recommendations to help you make your next move.
- A/B Testing
  Test different versions of a single email to see how small changes can impact your results.
- Surveys
  Gauge interest and customer satisfaction by gathering feedback.
- Content Optimizer
  Make your email content more engaging with personalized suggestions for improvement.
All insights tools

Not sure where to start?

- E-Commerce and Retail
  Drive traffic and boost sales with a marketing platform that seamlessly integrates with your store.
- Mobile and Web Apps
  Reach new customers, send behavior‑based campaigns, and increase engagement with your app.
- Startups
  Find product‑market fit, learn from user feedback, and launch your first marketing campaigns.
- Agencies & Freelancers
  Get perks and tools for managing clients when you join our free community, Mailchimp & Co.
- Developers
  Integrate marketing data, send transactional emails, and build integrations using our APIs and documentation.

Learn

Mailchimp 101

Help Center

Marketing Library

Explore our collection of resources to help build your business and boost your digital marketing.
- Marketing tools and tactics
- E-commerce Automations: Time-Saving Techniques for E-commerce
  
  See how Mailchimp’s e-commerce automations can save you time and help you convert more first-time buyers into repeat customers.
- Business Stages
  - Prep & Start
    Learn to write a business plan, build a brand, and turn your ambition into a successful business.
  - Manage & Run
    Off and running? Find tips to help you lead, manage, and make your business even better.
  - Grow & Scale
    Whether you want to grow your team, your following, or your sales, we've got ideas.
See overview

Community

Join our community for freelancers and agencies to unlock tools for managing clients and perks to grow your business.
- Features for helping clients
  Get access to tools in your Mailchimp account designed just for freelancers and agencies like you.
- A guided path to partnership
  See all the perks you can unlock as you grow toward becoming a Mailchimp partner.
- Get inspired by your peers
  Catch up on tips and marketing wisdom from freelancers and agencies around the world.

Our APIs make it easy to bring data from your app into Mailchimp, so you can manage your audience, trigger event-based emails, and more.
- Marketing API
  Use custom data from your app to power timely, relevant marketing campaigns.
- Transactional API
  Send targeted and event-driven emails and handle and parse inbound email from your users.
- Release Notes
  The latest updates to our APIs and developer tools.
- Transactional Email
  Deliver targeted, event-driven messages at scale using our Transactional API or SMTP integration.

Hire A Trusted Partner

Customer Success

Next level plans require next-level planning

It’s like having your very own Mailchimp insider. As part of select custom plans, our Customer Success team proactively guides you and your marketing.

Talk with us

Human-first approach

We get to know your business to make recommendations that perform best for you.

Tailored Guidance

Our consultative approach outsmarts obstacles and expedites your success.

Ideas to execution

We translate your goals to tangible paths for successful outcomes.

Our team is a combination of Mailchimp mastery and marketing optimization insight. Using best practices, we develop a personalized playbook to guide your performance outcomes.

Consultations to maximize your marketing

We have the expertise you need to achieve powerful results.

Customer Success - Benefits

Service for maturing businesses

Customer Success is included with select custom plans with at least 500,000 audience members.

Extended benefits

Beyond having a dedicated Customer Success manager, you’ll also have priority support access across all our customer facing teams with responses from our most senior specialists.

Multiple engagement options

Flexible and complimentary consultations via phone, virtual meetings, and email. Log in to your eligible account to connect with your dedicated contact.

Illustration of a woman helping another person climb up stairs

Guided Onboarding

From just starting with Mailchimp to adding members of your team, we’ll help you get up and running quickly.

Strategy not Tech Support

Your Customer Success Manager provides deliverability optimization, audience engagement strategies, and campaign performance recommendations to help you reach your goals. You’ll also receive executive business reviews highlighting your meaningful growth.

“From sharing best practices to creating step-by-step strategies to improve our campaign deliverability and customer engagement, Mailchimp has been a true partner to us.”

Lauren Hahn, Marketing Director, UrbanSitter

Ready to grow your business?

Discover more about Mailchimp’s custom plans

Get your quote

Product Advice

How to Improve Your Email Deliverability

Learn how to send emails that make it to your contact’s inboxes.

Bring customers back to your store

Stay in touch with automated emails that entice your customers to come back and see what’s new.

Hand drawing website plans/storyboard/wireframes.

Business Tips

How to Design a Beautiful Website if You’re Not a Designer

Ideas for building a professional website to showcase your brand identity online.

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