This Cookie Statement explains how The Rocket Science Group LLC, d/b/a MailChimp (“MailChimp”, “we”, “us”, and “ours”) use cookies and similar technologies to recognise you when you visit http://www.mailchimp.com, http://www.tinyletter.com, and http://www.mandrill.com or any website owned, operated or controlled by us (“Websites”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners in order to make their websites work, or to work more efficiently, as well as to provide reporting information.

Cookies set by the website owner (in this case, MailChimp) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g. like advertising, interactive content and analytics). The parties that set these third party cookies can recognise your computer both when it visits the website in question and also when it visits certain other websites.

Why do we use cookies?

We use first party and third party cookies for several reasons. Some cookies are required for technical reasons in order for our Websites to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Websites. Third parties serve cookies through our Websites for advertising, analytics and other purposes. This is described in more detail below.

The specific types of first and third party cookies served through our Websites and the purposes they perform are described in the table below:

Types of cookie Who serves these cookies How to refuse

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Websites and to use some of its features, such as access to secure areas.

MailChimp

Because these cookies are strictly necessary to deliver the Website to you, you cannot refuse them without impacting how our Websites function.

You can block or delete them by changing your browser settings however, as described below under the heading “How can I control cookies?”

Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Websites but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

  • MailChimp
  • Vimeo (for video functionality on some of our webpages, such as our blog and Investor Relations pages)
  • Wufoo (these cookies are used to embed forms on our website, such as our Contact and Feedback forms and other surveys we make available to website visitors)
  • Wistia (for video functionality on some of our Knowledge Base pages)
  • Zopim (these cookies support our chat service and accelerate loading times for chat functionality available through our website)

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”

Alternatively, please click on the link below to opt out of the Wistia cookies: http://preferences-mgr.truste.com/

Analytics and customisation cookies: These cookies collect information that is used either in aggregate form to help us understand how our Websites are being used or how effective our marketing campaigns are, or to help us customise our Websites for you in order to enhance your experience.

Google, as well as its subsidiary, DoubleClick. These cookies enable analytics reporting for visitor engagement on the Sites.

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”

Alternatively, please click on the link below to opt out of the Google or DoubleClick cookies: http://preferences-mgr.truste.com/

Advertising cookies: These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.

  • MailChimp
  • DoubleClick (in order to enable more relevant ads to be shown to you)
  • Flashtalking (in order to enable more relevant ads to be shown to you)

To refuse these cookies, please follow the instructions below under the heading “How can I control cookies?”

Alternatively, please click on the link below to opt out of the DoubleClick or Flashtalking cookies: http://preferences-mgr.truste.com/

What about other tracking technologies, like web beacons?

Cookies are not the only way to recognise or track visitors to a website. We and our third party partners may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognise when someone has visited our Websites or opened an e-mail that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Websites to another, to deliver or communicate with cookies, to understand whether you have come to our Websites from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of e-mail marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.

How can I control cookies?

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided in the cookie table above.

You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information.

How often will you update this Cookie Statement?

We may update this Cookie Statement from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.

The date at the bottom of this Cookie Statement indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at privacy@mailchimp.com.

Updated February 3rd, 2017