CUSTOMER JOURNEY BUILDER
Optimize your automations
We’ve released new features to help power your automations. You can now create new tags within a journey build, start or branch a journey map based on contacts campaign activity, and unsubscribe or subscribe contacts based on customer actions.
AUTO-TAGGING FOR SURVEYS
Learn more about your audience
Enrich your understanding of your audience by turning on survey auto-tagging, which will automatically create tags based on responses to your Mailchimp Surveys. Populate your audience with demographic, product interest and satisfaction tags for every new customer or subscriber.
Centralize your customer communication
Mailchimp Inbox manages 1-to-1 emails between you and your contacts. Respond to campaign replies, survey feedback, and inbound sales leads in one place.
Send the right content to your diners
Connect with your diners on a deeper level and keep them coming back for more when you connect OpenTable to Mailchimp.
Engage and grow your audience with video
Add Vimeo video clips to your emails to increase campaign engagement or collect leads with in-video forms and sync them to your Mailchimp audience so you can stay in close contact with your viewers.