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Complaint Form

This form allows Members based in the European Union, who use the EU Services (as defined below), to lodge a complaint under the “Regulation (EU) 2019/1150 on promoting fairness and transparency for business users of online information services” (“EU P2B Regulation”) concerning: (a) Mailchimp non-compliance with the EU P2B Regulation, (b) technological issues with the EU Services, (c) actions by Mailchimp regarding performance of the EU Services, and (d) information on the functioning and effectiveness of Mailchimp’s internal complaint-handling system.

“EU Services” mean the Mailchimp services that allow Members based in the European Union to host their Store to sell products and services to consumers located in the E.U. and which services are subject to the EU P2B Regulation.

Fill out the form here.