FouldsCRM specialises in CRM and Email Marketing services enabling businesses to grow by utilising their existing client base effectively.
Penzance, United Kingdom
English, German

We specialise in CRM and Email Marketing services enabling you to grow your business by utilising your existing client base effectively. Whether you’re an e-commerce business, hotel or other B2C facing company, we’re here to help you retain as many customers as possible by using bespoke customer retention strategies.

Services include:

• We develop, budget and execute CRM strategies to maximise the lifetime value of customers.

• We develop & foster high value customers.

• We provide tailored marketing strategies for the different markets and their respective CRM executives.

• We ensure the effectiveness of the different campaigns by optimising, measuring, evaluating and reporting.

• We manage internal and external resources to ensure that campaigns are executed accurately, effectively and within budget.

• We conduct market research and liaise with the different departments to create customer profiles.

• We develop cross-marketing campaigns.

• We develop and implement complex customer communication campaigns (email, sms & direct mail).

• We create, supervise and handle online marketing campaigns for various websites as well as supply marketing material for respective campaigns; monitoring and maximising the effectiveness of each campaign.

• We set up daily, weekly, monthly and VIP promotions for the team and work closely with designers to guarantee high quality design material for email marketing and direct mailing.

• We work closely together with external partners and executing website efficiency measures.