Mailchimp Abuse Desk

Mailchimp has been around since 2001, and serves millions of users all over the world. While the occasional abuse complaint is inevitable, we take abuse very seriously and we do everything we can to prevent it from happening in the first place.

If you need to report content created in Mailchimp, please use the form provided on this page. The information we’ll need in order to investigate depends on the type of campaign you’re reporting:

Email

To report spam or an email that violates our Terms of Use and Acceptable Use Policy, please forward the email to abuse@mailchimp.com or provide the full email headers. Here’s how to find that information: Find Email Headers.

Security

As a company that takes data security and privacy very seriously, we recognize that Mailchimp’s information security practices are important to you. We have provided some general information here to give you confidence in how we secure the data entrusted to us.

Web page

To report a web page we’re hosting, please provide the URL.

Other

If these options don’t apply to what you’re reporting, please provide as much detail as you can so we can investigate.

If you’d like a response from us, please include your email address so we can contact you. This is optional, but can also help our investigation. The more information you can provide, the easier it is for us to investigate. Our team will review your complaint and take quick and appropriate action.

Mailchimp is now part of the Intuit family of products. If you’re an Intuit customer with questions about products like QuickBooks, please visit their website or contact them here.

Mailchimp is an all-in-one marketing platform for growing businesses. Mailchimp empowers millions of customers around the world to start and grow their businesses with world-class marketing technology, award-winning customer support, and inspiring content.

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Our mailing address is

The Rocket Science Group, LLC
675 Ponce de Leon Ave NE
Suite 5000
Atlanta, GA 30308 USA