If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
Click the Manage Audience drop-down and choose Signup forms.
Select Form builder.
Click the Forms and response emails drop-down menu and choose Unsubscribe success page.
We'll show you what your Unsubscribe success page looks like, and if the unsubscribe reason survey is active, you'll see it displayed here. Although the survey appears each time someone unsubscribes from your marketing, they are not required to fill it out.
Edit survey choices
To change the reasons that appear on the survey, navigate to your audience's Form Builder. Choose the Unsubscribe success page from the drop-down menu, and click the Translate it tab to edit the text for each option. You cannot add or remove reasons.
Remove the survey
If you don't want an unsubscribe survey, you'll need to redirect users to a custom Unsubscribe Success page on your website.
First, create a page on your website that tells users they have been successfully unsubscribed from your marketing. Then, to set a redirect URL for your Unsubscribe Success Page, follow these steps.