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Automate and email surveys, segment your audience based on their responses, and get deeper insights.

Connect SurveyMonkey to access survey templates directly from your Mailchimp account. Share surveys in your email campaigns, then track trends over time, apply different filters to your data, and get to know customers better.

What does it do?

Here are some popular ways to use this integration. Features and functionality vary by plan.

Get customer feedback

  • Trigger emails to get feedback on purchases from your customer list already in your Mailchimp database, and gather testimonials to use in marketing.

Segment your audience

  • Use surveys to do proactive research into your target market, and segment your audience based on their responses.

Deepen your insights

  • Researcher-designed surveys bring you insights to create a more personalized customer experience for your audience.

Installation and Usage Tips


  • SurveyMonkey email templates work exclusively with Mailchimp’s classic email builder. If you’re using Mailchimp’s new email builder, you’ll need to change your default email builder in order to send a SurveyMonkey survey.
  • Only active SurveyMonkey surveys that are collecting responses are available to use with Mailchimp.