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Audience

Import your contacts, create signup forms, and segment your audience.

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Import & manage contacts→

Learn how to add, update, and manage your contacts.
Segments, groups, & tags→

Organize and label your contacts to easily target your customers.
Audience management→

Send targeted emails to your contacts right from the audience dashboard.

Audience permissions→

Understand the importance of permission and how to secure it.
Signup forms & surveys→

Learn about your contacts through signup forms and surveys.
Mailchimp Inbox→

Manage your conversations and coordinate replies from your contacts within Mailchimp.

Featured articles

Good for beginners

Import your contacts

Learn how to import contacts from another service, from a file, or manually.

Getting started

Getting started with your audience

We'll cover the basics about your audience, including what you need to know before you add your contacts to Mailchimp.

Import & manage contacts

Answers to common import questions

Learn about possible problems with your contact import, and how to solve them.

Related help topics

Not sure how to get started?

Set up your account, build your audience, create your first email, and more.

Contact our Support team

Have more questions? Customers with paid plans can log in and email or chat with us.

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