Data Handling Best Practices
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How to Handle Customer Complaints to Cultivate Customer Loyalty
Customer complaints need to be handled with care if you hope to retain clients. Use these 8 steps to help you resolve complaints for the best outcome.
The Ultimate Manager Handbook: Leadership Essentials
Master leadership essentials with our comprehensive manager handbook. Elevate your skills, lead effectively, and excel in your role
How Small Businesses Can Get a Handle on Instagram
Learn how to optimize your profile and grow your Instagram presence.
Refund Email Templates That Build Customer Trust and Loyalty
Discover how the right tone and process can turn refunds into lasting customer relationships.
Boost Cash Flow With Effective Payment Reminder Emails
Reduce late payments and streamline your invoicing process with smart, well-timed reminder emails.
New Mailchimp Tools to Help with the GDPR
Our General Counsel explains what GDPR means for your business and highlights the steps we’re taking to help you prepare.
AI Chatbots: Smarter Conversations, Better Customer Experience
Discover how AI chatbots improve customer experience, reduce costs, and boost efficiency. Learn how they work and how to build one in 8 simple steps.
Net Dollar Retention: A Key Metric for Business Growth
Net dollar retention is an essential metric for decreasing customer churn and improving profits. Learn how to find and use NDR to retain more clients.
Understanding Net Revenue Retention for Growth
Learn how net revenue retention can accelerate your company's growth. Explore essential strategies for optimizing retention and maximizing profits.
How InterCoastal Net Designs Brings More People to the Beach
The Intuit Mailchimp pro partner helps their oceanside rental clients engage their guests and gain more revenue.
What is NPS? Understanding Net Promoter Score
Net Promoter Score evaluates how loyal customers are to your brand. Learn how to get your NPS score so you can make your CRM more effective.