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Understanding the Voice of the Customer (VoC)

The Voice of the Customer is essential for ensuring client satisfaction. Learn how to implement a VoC program and discover the benefits of doing so here.

Voice and Tone for Email

Here are a few tips to help you show off your personality and strike the right tone in your campaigns.

The Visionary Leadership Journey: From Inspiration to Business Impact

Visionary leadership drives business innovation and growth. Use this guide to learn how to become the leader your team needs to achieve unparalleled success.

What Are the Different Types of Video Formats

There are different video types to be aware of, whether you’re uploading to a website or creating a short film. Learn about the types of video files here.

Best Practices for Video Accessibility

Discover essential best practices for video accessibility to ensure your content is inclusive, engaging, and compliant with accessibility standards.

How to Write a Value Proposition and Why They Are Important For Your Business

A value proposition shows how your products or services add value to customers. Learn how to write a value proposition with this guide.

Value Exchange: The Give and Take in Customer Data Collection

With the discontinuation of third-party cookies, what’s next for data collection? Discover how value exchange offers a new path to helpful customer insights.

What’s the Difference Between URI and URL?

Confused about URI vs URL? Discover how these terms differ, their unique functions, and why both are essential in web navigation.

Unique Value Proposition Examples

Discover how top brands like Amazon, Zappos, and Google have successfully differentiated themselves by crafting Unique Value Propositions (UVPs).

Unique Selling Points: Your Secret Weapon for Loyalty

Use unique selling points effectively to build lasting customer loyalty. Find out how to highlight what sets your brand apart.

Types of Stakeholders: Internal & External

Discover the different types of stakeholders and how to navigate complex stakeholder dynamics for successful business outcomes.

3 Types of CRM Software And How To Choose The Right One

Gain a better understanding of the different types of CRM systems (operational, collaborative, and analytical) and decide which is best for your business units.