Horton Taylor is a digital marketing agency dedicated to helping local service businesses grow in a way that’s both affordable and sustainable.

One of the ways we do this is by helping businesses reconnect with past customers using timely, well-crafted email and SMS campaigns through Mailchimp. These reactivation messages are designed to bring dormant clients back—automatically—so you can stay focused on running your business.

We understand that for many service-based businesses, time is tight. Most marketing efforts are spent chasing new leads and quoting jobs, which often means the most valuable asset—your existing customer base—is overlooked.

That’s where we come in.

At Horton Taylor, we help you turn your client list into a reliable revenue stream. We create targeted email and text campaigns that keep your customers engaged, build long-term loyalty, and drive repeat bookings. Our team designs professional, seasonal newsletters that are informative, relevant, and always include an opportunity to rebook—helping your business stay top of mind, even during slower months.

The result? Steadier revenue, stronger customer relationships, and fewer lost clients to the competition.

Want to see what you might be missing? Try our free Customer Retention ROI Calculator and find out how much untapped revenue is sitting in your customer database.