WholeWhale's team seamlessly integrated into our development and communications functions, supporting our small shop in campaign development, MailChimp set up, and segmentation and automations. They were accommodating to our changing needs and structured our check-ins as working sessions, strategy sessions, and brainstorming sessions as those options aligned with our activities during the engagement. Their work developing a welcome series, building a Google Analytics dashboard, advising on design and accessibility was particularly impactful, as it gave us a more holistic view of email communications in the context of our other activities relating to e-comm and audience engagement.
We will continue to use the tools and resources that WholeWhale provided well after our time with them ends.