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Mailchimp collects US sales tax in compliance with state and local regulations. If your state requires companies like Mailchimp to collect tax, you’ll see tax on your billing estimates and receipts.
In this article, you'll learn about US sales tax and how eligible organizations can request tax exemption.
Note
This article is provided as a resource, but it’s not tax advice. If you have questions about your specific tax requirements, we recommend that you consult a local tax professional.
Here are some things to know.
Sales tax requirements for software services like Mailchimp vary from state to state. If a state recognizes any of our products as taxable, we’re required to collect sales tax. Mailchimp determines your location based on the primary contact address saved in your account, and collects tax accordingly. Any tax that we collect is ultimately reported and paid to your local tax authority.
Some nonprofit and government organizations may be exempt from sales tax. If you believe your organization qualifies for tax exemption, you'll need to provide the documentation required by your state. Each state has its own requirements for proof of tax exemption.
Scan and email completed required forms to us at UStax@mailchimp.com. Use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username in the body of the email.
If the documentation for your state has a "seller" or "merchant" section, use this information.
Business name: The Rocket Science Group LLC, DBA Mailchimp
Address: 405 N Angier Ave NE, Atlanta, GA 30308
Note
Find your state to determine the required exemption documentation.
Colorado
Colorado requires nonprofit organizations to submit a Colorado-issued Sales Tax Exemption Certificate (DR0160) and, in some cases, a completed City Affidavit of Exempt Sale certificate. Some cities in Colorado also require a completed City Exemption Certificate.
Colorado requires government agencies to submit a Colorado issued exemption letter.
Connecticut
Connecticut requires nonprofit organizations to submit a completed Connecticut Certificate 119 and a copy of your IRS 501(c)(3) Determination Letter.
Connecticut requires government agencies to submit a completed Connecticut Certificate 134.
Iowa
Iowa requires government and other qualifying organizations to submit a completed Iowa Sales Tax Exemption Certificate 31-014.
If you use Mailchimp exclusively for your business, you may also be eligible for a sales tax exemption in Iowa. You'll check "Qualifying computer software, specified digital products, and digital services" on the Iowa exemption certificate.
New York
New York requires nonprofit organizations to apply for sales tax exemption and submit a completed Form ST-119.1: Exempt Organization Certificate. This form should be mailed to you and is not available online.
New York requires government agencies to submit a copy of your New York issued Letter of Exemption.
Rhode Island
Rhode Island requires nonprofit and government organizations to submit a completed multi-state Streamlined Sales and Use Tax Agreement.
Rhode Island requires government agencies to submit a Rhode Island issued Letter of Exemption or a completed multi-state Streamlined Sales and Use Tax Agreement.
Tennessee
Tennessee requires nonprofit organizations to submit a completed multi-state Streamlined Sales and Use Tax Agreement.
Tennessee requires government agencies to submit a Government Certificate of Exemption or a completed multi-state Streamlined Sales and Use Tax Agreement.
Utah
Utah requires nonprofit and government organizations to submit a completed Utah Exemption Certificate (TC-721).
Utah requires nonprofit and government organizations to submit a completed Utah Exemption Certificate (TC-721).
Scan and email your completed forms to us at UStax@mailchimp.com. Use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username in the body of the email.
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