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If your business is based in the United States, you may be subject to state sales tax on your Mailchimp payments.
In this article, you'll learn how sales tax affects your billing if you live in a taxable U.S. state.
Sales tax for software services, like Mailchimp, varies from state to state. If a state that we have a presence in recognizes any of our products as taxable, we’re required to charge sales tax.
Right now, we charge sales tax on Mailchimp accounts where the primary contact address is in one of these states:
Certain charitable, religious, scientific, or educational organizations may be exempt from sales tax. Please understand that not all non-profit organizations qualify for tax exemption. If you currently receive Mailchimp's non-profit discount, we can’t automatically exempt you from paying sales tax without the proper documentation.
If you believe your organization should be tax-exempt, you'll need to send the documentation required by your state to Mailchimp. Each state has its own requirements for proof of tax exemption, so be sure you take the time to submit the correct documentation. In general, states don't accept your 501(c) letter from the IRS as proof of exemption.
For non-profit organizations, the state of Colorado requires you to submit a Colorado-issued Sales Tax Exemption Certificate (DR0160) and, in some cases, a completed City Affidavit of Exempt Sale certificate.
Some cities in Colorado require additional forms before tax exemptions are made available. If your organization is in Boulder, Parker, or Denver, you will need to submit a completed City Exemption Certificate.
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
For non-profit organizations, Connecticut requires you to submit a CT Cert 119 and a copy of your IRS 501(c)(3) Determination Letter. Here’s a copy of CT Cert 119 pre-filled with Mailchimp’s information.
For non-profit organizations, the state of Illinois requires you to submit a copy of your Illinois Department of Revenue letter STS-49 or STS-70.
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
For non-profit organizations, Indiana uses a multi-state exemption certificate. Here's a copy of the form prefilled with Mailchimp's information:
Streamlined Sales and Use Tax Agreement
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Certain exemptions may be available for private nonprofit educational institutions and government entities. The state of Iowa requires these entities to submit a completed Iowa Sales Tax Exemption Certificate 31-014. Here's a copy of the form prefilled with Mailchimp's information:
Iowa Sales Tax Exemption Certificate
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
If you use Mailchimp exclusively for your business, you also may be eligible for a sales tax exemption in Iowa. You will check "Qualifying computer software, specified digital products, and digital services" on the Iowa exemption certificate.
You'll need to sign, scan, and email your completed form to us at UStax@mailchimp.com. Please use "Iowa Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Nonprofit organizations in Maryland will need to file a copy of their Maryland Sales and Use Tax Exemption Certificate. This certificate is issued directly from your government.
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
The state of Massachusetts requires non-profit organizations to submit a copy of Form ST-2 and a completed ST-5. To obtain a duplicate Form ST-2, contact the Massachusetts Department of Revenue in writing, online or by phone.
Here's a copy of Form ST-5 prefilled with Mailchimp's information:
Massachusetts Sales Tax Exempt Purchaser Certificate
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Mississippi grants tax exemption status to select nonprofit organizations. Qualifying nonprofit organizations will need to file a copy of a Mississippi-issued letter verifying tax exempt status.
You'll need to scan and email your completed forms to UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username in the body of the email.
For non-profit organizations, the state of New York requires you to submit Form ST-119.1: Exempt Organization Certificate. This form should be mailed to you and is not available online. For eligible government agencies, the New York State Department of Taxation and Finance will issue a letter stating that your organization is exempt from paying sales tax, and you don’t need to fill out Form ST-119.1.
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
You can learn more about tax exemption in New York on the state website.
For non-profit organizations, the state of Ohio requires you to submit a completed Ohio Sales & Use Tax Blanket Exemption Certificate (STEC-B) or a Streamlined Sales and Use Tax Agreement. Here are these forms prefilled with Mailchimp's information:
Sales and Use Tax Unit Exemption Certificate
Streamlined Sales and Use Tax Agreement
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
For non-profit organizations, the state of Pennsylvania requires you to submit Exemption Certificate (Form REV-1220AS). Here's a copy of the form prefilled with Mailchimp's information:
Pennsylvania Exemption Certificate Form
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Rhode Island uses a multi-state exemption certificate for non-profit organizations. Here's a copy of the form prefilled with Mailchimp's information:
Streamlined Sales and Use Tax Agreement
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
For non-profit organizations, South Dakota uses a multi-state exemption certificate. Here's a copy of the form prefilled with Mailchimp's information:
Streamlined Sales and Use Tax Agreement
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
For non-profit organizations, the state of Texas requires you to submit Form 01-339: Texas Sales and Use Tax Exemption Certification. Here's a copy of the form prefilled with Mailchimp's information:
Texas Sales and Use Tax Exemption Certification
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
For non-profit organizations, Tennessee uses a multi-state exemption certificate. Here's a copy of the form prefilled with Mailchimp's information: Streamlined Sales and Use Tax Agreement
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
For non-profit organizations, the state of Utah requires you to submit a completed Utah Exemption Certificate (TC-721). Here's a copy of the form prefilled with Mailchimp's information:
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Nonprofit organizations will need to file a copy of your District of Columbia "Certificate of Exemption". This Certificate is issued directly from your government.
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Washington state is very restrictive when it comes to granting tax exemption, and requires most non-profit organizations to pay sales tax. Some tax exemptions may be available to you if your organization falls into one of these categories:
Washington state uses a multi-state exemption certificate for qualifying non-profits. If you believe you qualify for an exemption based on one of these categories, You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Here's a copy of the form prefilled with Mailchimp's information:
Streamlined Sales and Use Tax Agreement
For non-profit organizations, West Virginia uses a multi-state exemption certificate. Here's a copy of the form prefilled with Mailchimp's information: Streamlined Sales and Use Tax Agreement
You'll need to scan and email your completed forms to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your Mailchimp username somewhere in the body of the email.
Note
Non-profit organizations in the following states are generally required to pay sales taxes.
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Whether you're starting out or already have a large number of contacts, we have a pricing option for you. Learn about Mailchimp's pricing plans, features, and add-ons.
Mailchimp offers discounts for nonprofits and accounts using two-factor authentication.