U.S. State Sales Tax and MailChimp

If your business is based in the United States, you may be subject to state sales tax on your MailChimp payments.

In this article, you'll learn how sales tax affects your billing if you live in Texas, Tennessee, Washington state, or New York.

About MailChimp Sales Tax

Sales tax for software services like MailChimp varies state to state. If a state that we have a presence in recognizes software services as taxable, we’re required to charge sales tax.

Right now, we have to charge sales tax on MailChimp accounts where the primary contact address is in one of these states: Texas, Tennessee, Washington state, and New York.

Tax Exempt Organizations

Certain charitable, religious, scientific, or educational organizations may be exempt from sales tax. Please understand that not all non-profit organizations qualify for tax exemption. If you currently receive MailChimp's non-profit discount, we can’t automatically exempt you from paying sales tax without the proper documentation.

If you believe your organization should be tax-exempt, you'll need to send the documentation required by your state to MailChimp. Each state has its own requirements for proof of tax exemption, so be sure you take the time to submit the correct documentation. In general, states don't accept your 501(c) letter from the IRS as proof of exemption.

Texas

For non-profit organizations, the state of Texas requires you to submit Form 01-339: Texas Sales and Use Tax Exemption Certification. Here's a copy of the form prefilled with MailChimp's information:

Texas Sales and Use Tax Exemption Certification

You'll need to scan and email your completed form to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your MailChimp username somewhere in the body of the email.

Tennessee

For non-profit organizations, Tennessee uses a multi-state exemption certificate. Here's a copy of the form prefilled with MailChimp's information:

Streamlined Sales and Use Tax Agreement

You'll need to scan and email your completed form to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your MailChimp username somewhere in the body of the email.

Washington State

Washington state is very restrictive when it comes to granting tax exemption, and requires most non-profit organizations to pay sales tax.

Some tax exemptions may be available to you if your organization falls into one of these categories:

Washington state uses a multi-state exemption certificate for qualifying non-profits. If you believe you qualify for an exemption based on one of these categories, you’ll need to scan and email your completed form to us at UStax@mailchimp.com. Please use "Nonprofit Exemption Documentation" as the subject line, and include your MailChimp username somewhere in the body of the email.

Here’s a copy of the form prefilled with MailChimp’s information:

Streamlined Sales and Use Tax Agreement

New York

For non-profit organizations, the state of New York requires you to submit Form ST-119.1: Exempt Organization Certificate. This form should be mailed to you and is not available online. For eligible government agencies, the New York State Department of Taxation and Finance will issue a letter stating that your organization is exempt from paying sales tax, and you don’t need to fill out Form ST-119.1.

You’ll need to scan and email your completed form or exemption letter to us at UStax@mailchimp.com. Please use “Nonprofit Exemption Documentation” as the subject line, and include your MailChimp username somewhere in the body of the email.

You can learn more about tax exemption in New York on the state website.

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