The Contact information page of your account contains your user profile, primary account and billing contacts, as well as information associated with each audience in your account. You can access and change your account contact information at any time.
In this article, you'll learn about the data stored on the Contact information page, and how to view or change it.
This article provides information on your Mailchimp account contact data. If you want to manage information for contacts in your Mailchimp audience, check out Update a Contact Profile.
About the Contact information page
The Contact information page is specific to your Mailchimp account. On this page, “contact” doesn’t refer to an individual in your audience. Instead, this contact information is set up and managed by the Mailchimp account Owner. Mailchimp sends account notifications, billing correspondence, and compliance alerts to the email addresses provided on the Contact information page.
This section contains your user login information. The email address stored here receives a link if you need to reset your account password or username, and notifications when you import or export contacts.
Primary account contact
In this section you can update the contact name, company name and website, mailing address, phone, and email for the account. The email address stored here receives other communications related to the account, including campaign send, domain verification, Mailchimp Transactional contact information, and compliance notifications.
The email address stored here receives all the billing correspondence for your account, which includes monthly billing statements, Pay As You Go credit alerts, and monthly billing estimates.
Audiences in this account
Each audience in your account can have its own contact information associated with it. Audience information is visible to your subscribed contacts, so make sure you choose an email address and contact information you're comfortable sharing, as that information will be publicized in the required email footer content for that audience.
Edit your contact information
View or change your profile, primary account contact, billing, or audience information details at any time.
To access the Contact information page, follow these steps.
- Log in to your Mailchimp account.
- Click your profile icon, then click Account.
- Click the Settings drop-down, then click Contact information.
- On the Contact information page, click the edit button in the Profile, Primary account contact, Billing info, or Audiences in this account sections.
- When you're ready, click Update or Save.