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EMAIL & SMS MARKETING

See up to 97% higher click-rate with SMS*

Going multichannel has proven results for Mailchimp customers: More engagement and more revenue. Will your business join them?

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Unify your strategy and your customer data across email & SMS

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CAMPAIGN MANAGEMENT

See up to 16.5x ROI after your first Mailchimp SMS campaign*

Centralize customer data and other metrics from both email and SMS campaigns to help you precisely target audiences across channels.

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SMS MARKETING

Send highly relevant messages timed to maximize engagement

Get the right message to the right customer at the right times: Users saw a 12% average click rate with Mailchimp SMS.*

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AUDIENCE MANAGEMENT

Get expert suggestions from AI

Use AI-powered predictive segments* to orchestrate powerful multi-channel campaigns backed by a single source of truth for customer and performance data.

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CUSTOMER RETENTION

Protect your growing contact list

With a <0.1% average unsubscribe rate*, you can trust Mailchimp to preserve your SMS audience while you focus on expanding it.

Ready to reach customers and drive sales? Add SMS to your marketing strategy today.

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Disclaimers

  1. SMS Marketing: SMS is available as an add-on to paid plans in select countries. Application and agreement to terms is required before purchasing credits. Messages can only be delivered to contacts in the country selected. Australia messaging available only for contacts with +61 country code. SMS credits are added to your account after purchase and approval. Credits are issued monthly and unused credits expire and do not roll over. MMS only available for Standard and Premium plans sending to US and Canada contacts. Pricing varies. Click here for details.
  2. 16.5x SMS ROI: Based on U.S. SMS users’ e-commerce revenue attributable to first SMS campaign launch during September 2023 through April 2024. ROI calculation requires an e-commerce store that is connected to a Mailchimp account. Results may vary.
  3. 97% Higher Click Rate: Based on US users who sent both email and SMS campaigns compared to users who sent only email campaigns from 8/1/23 to 1/05/25.
  4. 12% SMS Click Rate: Based on SMS messages sent by US Mailchimp users from 8/1/23 to 5/14/24. Click rate is defined as the percentage of successfully delivered messages that registered a click."
  5. Intuit Assist functionality (beta) is available to certain users with Premium, Standard and Legacy plans in select countries in English only. Access to Intuit Assist is available at no additional cost at this time. Pricing, terms, conditions, special features and service options are subject to change without notice. Availability of features and functionality varies by plan type. Features may be broadly available soon but represent no obligation and should not be relied on in making a purchasing decision. For details, please view Mailchimp various plans and pricing.
  6. SMS unsubscribe rate: Based on weekly average of SMS messages sent by U.S. Mailchimp users from 7/30/23 to 3/17/2024.
  7. Availability of features and functionality varies by plan type. For details, view plans and pricing.
  8. 97% Higher Click Rate: Based on US users who sent both email and SMS campaigns compared to users who sent only email campaigns from 8/1/23 to 1/05/25.