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COVID‑19: Free Standard Mailchimp Accounts for Eligible Public Service Organizations

Mailchimp is offering free Standard accounts to eligible groups sending critical public health information about COVID‑19 through June 30, 2020.

NOTE: As of July 1, 2020, this offer has expired. If you have any questions, log in to your account to contact our Support team.

Over the past few weeks, we’ve seen an increase in Mailchimp activity from local governments, schools, healthcare providers, nonprofits, and other organizations that are sending critical public health information about COVID-19 to their communities. We want to support their efforts and know that cost can be a burden during these times.

Starting today, we’re offering free Standard Mailchimp accounts for these groups through at least June 30, 2020. Existing eligible customers on the Standard plan won’t be billed during this time. Eligible customers on our Free or Essentials plans will be upgraded to a Standard plan and won’t be billed through this date as well.

If you think your organization is eligible for a free Standard Mailchimp account, contact us at to get the process started. See details below.

Mailchimp is offering this in addition to giving $10 million worth of service for existing customers who want to continue using Mailchimp’s platform but need some financial support during this period. As an additional response to the crisis, Mailchimp will invest up to $100M to help drive new and ongoing business for our small business customers through price discounts, product upgrades, add-ons, and more.

You can find the latest updates on Mailchimp’s response to COVID-19 here.

Published March 17, 2020. Updated July 1, 2020.

The Details

Free Standard Plan offer provided through a bill credit discount of all Standard Plan charges (not including fees for any add-ons, such as Facebook Ads) from 3/17/20-6/30/20. Offer open from 3/17/20-6/30/20. Mailchimp reserves the right in our sole discretion to determine which organizations are eligible for free Standard Mailchimp accounts pursuant to this offer. To be eligible, organizations must have 10,000 contacts or fewer across their audiences, and be sending urgent information about changes to hours, processes, or guidelines; city or state-level ordinances and other urgent updates for citizens and residents; and/or information about how to access relief services, such as food pick-up or other kinds of urgent assistance. National media outlets and news organizations; non-profit organizations which are not involved in direct relief effort; colleges, universities, and university systems; accounts focused on disseminating information about the stock market and investing; and digital products and digital service businesses are not eligible for this offer.

The use of your Mailchimp account continues to be governed by our Terms of Use and Privacy Policy. You must immediately notify us if the ownership or name of the selected account changes. We reserve the right to modify or discontinue this offer and the associated discount program at any time upon prior notice to you.

If you are a United States Government entity, then, in addition: (A) All provisions of the Terms (as defined in our Terms of Use) whereby you indemnify us are waived. Your liability for any breach of the Terms or any claim arising from the Terms will be determined under the U.S. Federal Tort Claims Act, or other U.S. governing authority. Our liability for any breach of the Terms or any claim arising from the Terms will be determined by applicable U.S. federal law. (B) Provisions in the Terms related to dispute resolution are deleted. The Terms will instead be governed, interpreted and enforced in accordance with the federal laws of the United States of America, and jurisdiction will be in U.S. federal courts. To the extent permitted by U.S. federal law, the laws of the State of Georgia will apply in the absence of federal law.

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