Mailchimp Announces $10M Price Relief Fund to Support Small Business Customers

We're investing $100M to fuel small business growth in response to the COVID‑19 crisis.

We’re giving $10 million in Mailchimp service to our small business customers who have been impacted by the COVID-19 crisis.

Mailchimp exists to empower small businesses, and many of our core customers are struggling as a result of this global crisis. Some have had to close their doors temporarily, and without any incoming cash, they don’t know if they’ll be able to reopen. Mailchimp’s marketing platform can help them sustain their business online and retain customers through email marketing, landing pages, ads, and more.

To address this urgent need, we’re offering $10 million worth of service for existing customers who want to continue using Mailchimp’s platform but need some financial support during this period. Current customers who have 25 or fewer employees in categories including restaurants and hospitality; brick and mortar retail; travel and leisure; entertainment; health, beauty, and wellness; and other select Main Street businesses are eligible for price relief. If you have questions about the Relief Fund, log in to your account to contact our Support team.

As an additional response to the crisis, Mailchimp will invest up to $100M to help drive new and ongoing business for our small business customers through price discounts, product upgrades, add-ons, and more. Our Support team is committed to working with our customers who are experiencing financial hardship during this time.

Mailchimp is offering this in addition to the three months of free Standard service we’re granting nonprofit and public service organizations responding to the COVID-19 crisis.

You can find the latest updates on Mailchimp’s response to COVID-19 here.

Published March 30, 2020. Updated on May 29, 2020.