Customer Retention: Overview and Strategies
Learn what customer retention is, why it’s important to a business, and get strategies to improve customer retention.
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Learn what customer retention is, why it’s important to a business, and get strategies to improve customer retention.
Find out what a customer effort score is, learn about the benefits of knowing yours, and read about some best practices for calculating and using a CES for your business.
Find out about cost centers and their role. Enhance financial transparency and resource efficiency.
Learn how to build a content governance plan to manage your business's message, communicate more efficiently, and improve content quality.
Discover the latest insights into consumer confidence trends and learn how they influence spending and economic stability.
Understand the distinction between clients and customers. Explore how their needs and expectations vary in different business sectors.
Follow these carousel design best practices to design slides that create a positive—not negative—user experience and interface.
Is fear of risk holding your business back? Discover how calculated risk-taking can drive your business evolution and quickly lead to groundbreaking success.
Discover how business process automation saves time, reduces errors, and boosts efficiency, helping your business streamline operations and grow.
Looking for ways to enhance teamwork and collaboration? Explore the benefits of a personalized business glossary and learn how to build one for your company.
A good email address can make or break your business. Learn how to create a professional email that reflects your brand–the right way.
Master the art of browse abandonment emails and stop leaving money on the table. Learn valuable timing, messaging, and automation tips that drive real results.