How to Respond to Negative Reviews
An occasional unsatisfied customer is inevitable. Learn how to respond professionally and turn criticism into positive customer experiences.
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Franchising 101: Essential Tips for Entrepreneurs on Getting Started
Unlock the secrets to successful franchising. Here's how to start a franchise.
Gift Card Marketing Strategies for Holidays and Beyond
Discover year-round gift card marketing strategies, including tips for promoting eGift cards during the holidays and beyond to boost sales and engagement.
How to Define, Measure & Achieve Brand Alignment
Brand alignment problem? Learn how to cultivate a consistent brand with our tips on measuring and mastering brand alignment.
Why BOPIS is the Future of Retail: A Guide for Business Owners
Discover why buy online, pick up in-store (BOPIS) is rapidly becoming the future of retail with our comprehensive guide for business owners.
KPIs: Definition and Best Practices
Key performance indicators (KPIs) are quantifiable measures that help businesses evaluate their progress toward achieving important objectives.
MakePlans | Appointment Booking & Scheduling
User-friendly scheduling system for appointment booking and event registration. Automatically add new customers to Mailchimp.
How Madden Media Helped a Destination Drive Traveler Engagement
Madden Media helped Destination Door County boost email open rates by 20% with seasonal outreach.
Agencies and freelancers share their proudest moments of 2021
Mailchimp & Co’s Benchmark Report for freelancers and agencies contains our community’s proudest moments.