How to Respond to Negative Reviews
An occasional unsatisfied customer is inevitable. Learn how to respond professionally and turn criticism into positive customer experiences.
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Boost Sales with Effective Lead Conversion
Learn how to boost your sales and increase revenue by converting leads into customers with an effective lead conversion process.
Franchising 101: Essential Tips for Entrepreneurs on Getting Started
Unlock the secrets to successful franchising. Here's how to start a franchise.
Gift Card Marketing Strategies for Holidays and Beyond
Discover year-round gift card marketing strategies, including tips for promoting eGift cards during the holidays and beyond to boost sales and engagement.
How to Define, Measure & Achieve Brand Alignment
Brand alignment problem? Learn how to cultivate a consistent brand with our tips on measuring and mastering brand alignment.
Why BOPIS is the Future of Retail: A Guide for Business Owners
Discover why buy online, pick up in-store (BOPIS) is rapidly becoming the future of retail with our comprehensive guide for business owners.
Website Navigation Guide: Basics and Best Practices
Explore the 4 types of website navigation before you apply these best practices to your website design.
KPIs: Definition and Best Practices
Key performance indicators (KPIs) are quantifiable measures that help businesses evaluate their progress toward achieving important objectives.
MakePlans | Appointment Booking & Scheduling
User-friendly scheduling system for appointment booking and event registration. Automatically add new customers to Mailchimp.
Troubleshooting Contact Imports
Learn about troubleshooting contact imports, including common issues and how to fix them.
Selling in Email Happens Through Stories
We connect with Paul Jarvis, creator of Fixtail and owner of Chimp Essentials, to learn more about how storytelling plays a key role in email marketing.