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What is Your Customer Effort Score and How Can it Help Your Business?

Find out what a customer effort score is, learn about the benefits of knowing yours, and read about some best practices for calculating and using a CES for your business.

Sign on Bonuses: Pros & Cons

Should your company offer sign on bonuses to attract talented job seekers? Weigh the advantages and disadvantages of a sign on bonus for new employees.

High Touch vs. Low Touch Engagement Models in Business

Knowing the differences between high touch and low touch engagement can help you build an effective customer support strategy.

Email Sign Offs for Every Industry and Situation

Review our list of email sign offs for varying industries and situations to find a sign off that’s professional and appropriate.

Explore Subscription Business Models for Revenue Growth

Maximize revenue potential with subscription business models. Learn the strategies that work.

The Warning Signs of Burnout at Work and How to Avoid Them

Learn what the warning signs of burnout are and how to prevent burnout in the workplace.

How Trust Signals Boost Conversions and Build Customer Loyalty

Customers buy from brands they trust. Learn how trust signals—from reviews to security seals—enhance credibility and drive more conversions.

Understanding Social Signals in Marketing

Increase brand visibility with social signals. Learn how to enhance engagement, increase traffic, and improve search rankings.

How to Create High-Performing Email Campaigns

With all the emails that people receive on a daily basis, it can be hard to make yours stand out from the crowd. Learn how to create high-performing emails campaigns to attract more customers.

Designing the "Freddie High Five" Animation for Facebook Ads

When we added the ability to create Facebook Ads through Mailchimp, we wanted to include a “ready to launch” animation to celebrate successfully submitting an ad.

Running an Online Subscription Service with Sock Fancy

Learn how a pair of sock fashionistas streamlined their business and increased predictability.

Business Milestones that Signify Growth

From startup dreams to market triumphs, learn to pinpoint and leverage key business milestones.