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Top Customer Service Email Mistakes and How to Fix Them

Make every customer service email count by avoiding tone, timing, and clarity mistakes that hurt your brand.

Step-by-Step Guide to Gathering Customer Insights

Learn how to gather actionable customer insights to make data-driven decisions and refine your business strategy.

Crafting a Creative Brief: 12 Elements for Project Clarity and Alignment

A well-crafted creative brief can guide your team, improve collaboration, and set clear goals. Learn how to write an effective brief and what elements to include.

How to Create an Email Marketing Strategy

Define your context, objectives, and goals for a strategy that gets results.

Optimize Your Conversion Funnel to Boost Sales

Your conversion funnel is the key to improved business performance. Learn how to optimize it with proven strategies to boost sales and increase revenue.

Ten Content Consumption Trends and How to Harness Them

Discover 10 key content consumption trends and learn how to harness each one to improve ROI, connect with audiences, and elevate your brand strategy.

Email Marketing Best Practices for Email Marketers

In this guide, we outline some of the email marketing best practices as well as common email marketing mistakes and how to avoid them.

12 Tips to Build a Social Media Following That’s More Than Just Numbers

Grow your social media following with these 12 tips focused on engagement, consistency, and authentic brand connection.

7 Benefits of Using CRM Software

Learn how customer relationship management tools can help you grow your business.

Basic Ecommerce Metrics Every Business Owner Should Track

As a business owner, it's overwhelming to keep track of all the data your website is collecting. Here’s a guide to the top ecommerce metrics you should always keep an eye on.

How To Get More Brand Traffic on Your Website

Search, social, email, and more ideas for driving visitors to your website.

4 Simple Steps to Turn Audience Data into Campaigns That Drive Engagement

How to use Mailchimp to collect, organize, and understand your audience data—then use it to market smarter.