We fix, clean and optimise Mailchimp accounts with expert Audits, Training and Data Management—so you get more Opens, Clicks and Revenue.

If you’re here, chances are Mailchimp isn’t quite doing what you hoped. Maybe campaigns aren’t landing. Maybe the data’s a mess. Or maybe you’ve inherited an account and have no idea where to start.

Good news: you’re in the right place. We’re Chimp Answers, and we don’t just know Mailchimp—we live it. It’s the only platform we work on, and the only one we use ourselves. That means when we say we can help, we’ve done it. For clients. For ourselves. Repeatedly.

The first step? A proper chat.

Most people start with a Mailchimp Account Audit—a clear-eyed look at your setup. We’ll check your deliverability, automations, tagging, segments, data structure and campaign performance. You’ll walk away knowing what’s working, what’s not, and where to go next.

From there, we can support you in areas like:

🎓 Training (1‑2‑1 or Group) – Tailored sessions for teams or individuals who want to learn Mailchimp the right way. We’ll help you understand your account, build better emails, and feel more confident pressing send.

🔧 Account Rehab – If your Mailchimp’s a bit of a Frankenstein—half-finished automations, odd data structures, dodgy lists—we’ll get in there, clean it up, and build a solid foundation for growth.

📊 Data Management – A well-structured, properly tagged, GDPR-compliant audience is key to success. We’ll help you get yours in order, so your emails hit the right people with the right message—every time.

📈 Email Optimisation – Already sending emails but not loving the results? We’ll review, tweak and improve your campaigns—subject lines, design, content and send strategy—to drive more opens, clicks and conversions.

⚙️ Automation Development – From welcome journeys to re-engagement flows, we design and build smart, strategic automations that save time and grow results—without overwhelming your subscribers.

But again—it all starts with that first conversation.

No hard sell. No jargon. Just a quick chat to understand where you’re at and whether we’re the right fit to help.

Ready to get more from Mailchimp? Click “Get in Touch” or use one of the links on the right to start the conversation.