About Postcards

Combine the personal touch of a printed postcard campaign with Mailchimp’s powerful data tools. Use postcards to share promo codes, announce an event, recover abandoned carts, or just say thank you with a fun and friendly message your recipients will want to hold onto.

In this article, you’ll learn how Mailchimp postcards work, how much they cost, and where you can send them.

How it Works

A postcard campaign helps you stand out from the crowd, and gives people something tangible to remember you by. Postcards reinforce the messages you’ve sent through emails, ads, and elsewhere, which makes them a smart addition to your multichannel marketing strategy.

image shows example of front and back of postcard

For example, you might use a postcard to direct recipients to your landing page, or combine an abandoned cart postcard with an abandoned cart email to give customers an extra push. And whether you want to reach your entire list, a specific segment, or a brand-new group of people who are similar to your contacts, we can accommodate your marketing needs.

About Postcard Audience Tools

Address finder and similar people finder are audience tools designed to help you reach more people with postcards. Both are available with a monthly paid plan or Mailchimp Pro, but all users can try them out when they create a one-time send postcard.

  • Address Finder
    When you choose to send to existing contacts, address finder looks for any missing mailing addresses. We might not find addresses for every contact, especially if some are in a country that restricts direct mail. To ensure you reach everyone in your target audience, we recommend you use GDPR-friendly signup forms to collect and store physical addresses. If you import addresses, make sure they meet our specific formatting requirements, so that our system recognizes them.
  • Similar People Finder
    Similar people finder helps you send postcards to people who aren’t on your list yet, but who share interests with your existing contacts. Specify a location, and we’ll build a new audience that’s likely to be interested in your brand.

Note

Address finder and similar people finder will not add missing addresses or new contacts to your list.

Types of Postcard Campaigns

There are three types of postcard campaigns in Mailchimp: one-time send, recurring, and abandoned cart. Each uses the same style of postcard, but works differently depending on your audience, budget, schedule, and other settings.

  • One-time send
    The one-time send campaign is designed to be the most flexible option for your business needs. Use it to manually send a single postcard, one time, to people in the target audience of your choice.
  • Recurring
    The recurring campaign automatically sends your audience a postcard every month, every 3 months, or every 6 months, depending on the schedule you choose. This is a good way to raise brand awareness or remind people of a regular event.
  • Abandoned cart
    If you’ve connected your store to Mailchimp, the abandoned cart campaign automatically sends a postcard to customers who add an item to their shopping cart but fail to complete their purchase within 24 hours.

How Much it Costs

Postcards are $0.48 to $0.72 USD each, not including postage costs that vary by country. The more postcards you send, the less you’ll pay per unit.

Here's a breakdown of postcard pricing by quantity.

QuantityCost per cardWith postage (U.S.)With postage (outside U.S.)
1-50$0.72$0.99$1.04-$1.51
51-5,000$0.68$0.95$1.00-$1.47
5,001-10,000$0.63$0.90$0.95-$1.42
10,001+$0.48$0.75$0.80-$1.27

Where You Can Send

You can send postcards globally, but there are some countries where sending postcards is not currently supported. Here’s where you can send your postcard campaign, along with the postage rate for each location.

LocationPostageSend With List DataSend With Address FinderSend With Similar People Finder
Australia$0.66yesyesyes
Austria$0.70yesnono
Belgium$0.70yesnono
Brazil$0.36yesyesyes
Canada$0.76yesyesyes
Chile$0.34yesyesno
China$0.34yesyesno
Denmark$0.70yesnono
Finland$0.70yesyesyes
France$0.75yesnono
Germany$0.76yesnono
Greece$0.66yesnono
Hong Kong$0.35yesnono
India$0.66yesyesyes
Ireland$0.34yesyesno
Italy$0.79yesyesyes
Japan$.74yesnono
Latvia$0.34yesyesyes
Mexico$0.32yesyesyes
Netherlands$0.70yesnono
New Zealand$0.66yesyesyes
Norway$0.70yesyesno
Spain$0.71yesyesno
Sweden$0.70yesyesyes
Switzerland$0.70yesyesyes
United Kingdom$0.75yesyesno
United States$0.27yesyesyes

If a country isn’t listed here, you won’t be able to send to it at this time.

Tracking and Delivery

After your postcard order is submitted, we’ll review the content for compliance issues and send it to our printer in the U.S. We estimate your postcards will print in 1 business day and arrive at their destination in 5-9 business days, depending on where your recipients are located. For one-time sends and recurring postcards, you can view delivery progress in your campaign report.

image shows status bar with markers for order placed, sent to printer, printing complete, mailed, delivered

Occasionally, some events may slow delivery. This includes holidays, as well as natural disasters and other unforeseen circumstances. The USPS provides a list of reasons why a very small percentage of all mail is undeliverable.

Note

Delivery estimates are only available for U.S. recipients at this time. If your recipients are outside the U.S., we’ll track their campaign from Order placed to Mailed.

About the Paper

Each postcard is 4.25-by-6 inches and printed on everyday digital gloss paper stock. As we continue to develop this feature, we’re testing paper with recycled content and working with suppliers who share our values. We’re also committed to making our final product fully FSC-certified, and are considering multiple ways we can minimize and offset its impact. It's important to us to get this right.

Get Started

When you’re ready to begin sending postcards, here are some resources to help you get started.

Create a One-Time Send Postcard
Create a Recurring Postcard
Create an Abandoned Cart Postcard


Was this article helpful?

Anything else we can do to improve our site?