Design and Host Your Own "Thank You" Pages

After someone fills out and submits your Mailchimp-hosted or embedded signup form, they’ll see a Confirmation "thank you" page that lets them know they successfully subscribed to your marketing. If you use the double opt-in process, subscribed contacts will also see another page, called the Signup "thank you" page, which tells them to check their inbox for the Opt-in confirmation email.

We host both of these pages for you, but If you want to host your own custom thank you pages you can set up a redirect that points to your site when form submissions are successful.

In this article, you'll learn how to redirect the Mailchimp-hosted versions of these pages to custom thank you pages on your site.

Set Up a Redirect to a Custom Thank You Page

To set up a redirect to a custom thank you page, follow these steps.

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Signup forms.
  4. Select Form builder.
    General forms select button
  5. Click the Forms and response emails drop-down menu and choose Confirmation thank you page.
  6. In the Instead of showing this thank you page, send subscribers to another URL field, input the URL where you host your custom page.
  7. Click Save.
    Create forms choose alternative URL

If your audience is double opt-in, duplicate this process and choose Signup thank you page from the drop-down menu in step 5.

Redirect From an Embedded Form

If you use a Mailchimp embedded form, after you set up a redirect to your custom thank you page, you'll need to disable JavaScript for your form.

To disable JavaScript for your embedded form, follow these steps.

  1. Navigate to the Audience tab.
  2. If you have more than one audience, click the Current audience drop-down and choose the one you want to work with.
  3. Click the Manage Audience drop-down and choose Signup forms.
  4. Select Embedded forms.
  5. In the Enhance your form section, check the box next to Disable all JavaScript.
  6. In the Copy/paste into your site field, highlight all the code and copy it to your clipboard.
  7. Paste it into your website's HTML to replace the current version of your form.

Now, when someone submits your Mailchimp embedded form, they’ll be redirected to your custom thank you page.


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