Design and Host Your Own "Thank You" Pages

After someone fills out and submits your Mailchimp-hosted or embedded signup form, they’ll see a confirmation thank you page that lets them know they successfully subscribed to your marketing. If you use the double opt-in process, subscribed contacts will also see another page, called the signup thank you page, which tells them to check their inbox for the opt-in confirmation email.

We host both of these pages for you, but if you want to host your own custom thank you pages you can set up a redirect link that points to your site when form submissions are successful.

In this article, you'll learn how to redirect the Mailchimp-hosted versions of these pages to custom thank you pages on your site.

Set up a redirect to a custom thank you page

To set up a redirect to a custom thank you page, follow these steps.

1. Click Forms, then click Settings.

2. If you have more than 1 audience, click the Audience drop-down and choose the one you want to work with.

3. Click Edit on the Basic Subscribe Form.

4. In the form builder, click on the Outline icon in the left rail to open the Outline panel.

5. Click on the Success step. You will find the option to either use the success page or redirect subscribers to an external link.

6. Add your external link URL. Note that this will be the same external link that will be used for your embedded form thank you page, if you choose to send your visitors to a custom URL. See instructions on that in the next section.

Redirect from an embedded form

If you use a Mailchimp embedded form, after you set up a redirect to your custom thank you page, you'll need to disable JavaScript for your form.

To disable JavaScript for your embedded form, follow these steps.

1. Click Forms, then click Other forms.
2. In the Recent forms section, click View all to see a list of your forms.
3. If you have more than 1 audience, click the Audience drop-down and choose the one you want to work with.
4. Choose the embedded form you want to work with.

5. Click Settings.
   

6. Select the Disable all Javascript checkbox.
   

7. Click Continue.

8. Click Copy Code.
   

9. Paste the embed form code into your website's HTML to replace the current version of your form.

Now, when someone submits your Mailchimp embedded form, they’ll be redirected to your custom thank you page.