Check Integration Status
If an integration connected to your Mailchimp account isn't working as expected, check the integration status from your Mailchimp account.
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You can check your integration status on the Integrations page in Mailchimp. Until Mailchimp actually receives data from PayPal, you will see that it's not connected and a red icon. There are a few reasons this may be the case.
Note
The PayPal integration is not available for new downloads at this time.
Transactions are being processed through a shopping cart system.
Each PayPal transaction can have only one notification URL, and most shopping cart systems send a transaction-specific URL to PayPal so you can track payments in the shopping cart program. Unfortunately, this will override the Mailchimp IPN that is set up for the PayPal account. If you are using a shopping cart system, you may want to check out our Integrations Directory to find an integration that can work with your shopping cart system instead. In this section, you'll learn how to see if your shopping cart is setting a notification URL that is overriding the Mailchimp one
There was a problem with the information being sent to Mailchimp.
Occasionally, information isn't sent from PayPal to Mailchimp as expected. However, you can resend the information by doing the following:
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If an integration connected to your Mailchimp account isn't working as expected, check the integration status from your Mailchimp account.