Each time you buy something in your Mailchimp account, we’ll issue a receipt. There are two types of receipts: a printable version that’s stored in your account, and an email receipt.
In this article, you’ll get an overview of your Mailchimp receipt, and how to find the printable receipt in your account.
View your receipt in Mailchimp
After you make a purchase in Mailchimp, you can view the receipt in the Billing history section of your Mailchimp account.
To access your in-app receipt, follow these steps.
Click your profile icon and choose Account.
Click Billing and choose Billing history.
Find the receipt you want to see and click View.
Here’s an example of what the receipt looks like for a specific account—in this case, an account handling transactions in USD who has a Standard plan and a few optional add-ons. Your receipt will vary depending on your billing plan, add-ons, discounts, and location-based taxes.
Here’s what each section of the receipt means.
Issued to and Issued by
The end of the email receipt will show who the receipt was issued to and by—in other words, the buyer and seller. Issued to will display information about you, the buyer. Issued by will display information about Mailchimp.
Each purchase has an order number and the date and time Mailchimp processed the order.
The first section shows what you purchased, and how much it cost. This is usually where you’ll see charges like your Monthly Plan size, a block of Pay As You Go credits and add-ons, or charges for ads or postcards. Ad charges are sent directly to the associated vendor (Facebook, Instagram, or Google.)
This section shows discounts that the account is eligible for, or ones that have already been applied.
In the payment section, you’ll see the payment method used for the purchase.
Your email receipt
For your records, a copy of the receipt is also sent to the email listed on your account.
Here’s an example of what that email receipt looks like in HTML format.
About Mailchimp charges
Check out this table to learn about possible charges you might see on a receipt.
|Monthly plan||An auto-pay plan that covers the cost of email marketing features. This monthly charge is based on your plan and contact count, and billed once per month|
|Pay As You Go||A pre-paid plan that covers the cost of email marketing features. This is not a recurring plan, but you can buy more Pay As You Go credits if you run out of email sends.|
|Ad||A web ad launched from a Mailchimp account. We send your ad budget straight to the vendor (Facebook, Instagram, or Google).|
|Add-ons||Optional paid features for the account.|
|Transactional Email||Blocks of transactional email credits purchased for Mailchimp Transactional Email (formerly Mandrill).|
|Additional Contact Blocks||If you go over the contact or send limit for your Marketing plan tier, we’ll charge you for an extra, smaller block of contacts. The price of the additional charge depends on your plan and pricing tier.|
|Goods and services tax (GST)||A tax on goods and services, including digital products like Mailchimp, that applies to certain international accounts.|
|Value-added tax (VAT)||A value-added tax on goods and services, including digital products like Mailchimp, that applies to certain international accounts.|
Need more help?
Take a look around our guides and tutorials for more answers to common questions about our pricing plans and billing.