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How to Handle Customer Complaints to Cultivate Customer Loyalty
Customer complaints need to be handled with care if you hope to retain clients. Use these 8 steps to help you resolve complaints for the best outcome.
The Ultimate Manager Handbook: Leadership Essentials
Master leadership essentials with our comprehensive manager handbook. Elevate your skills, lead effectively, and excel in your role
How Small Businesses Can Get a Handle on Instagram
Learn how to optimize your profile and grow your Instagram presence.
Refund Email Templates That Build Customer Trust and Loyalty
Discover how the right tone and process can turn refunds into lasting customer relationships.
Boost Cash Flow With Effective Payment Reminder Emails
Reduce late payments and streamline your invoicing process with smart, well-timed reminder emails.
New Mailchimp Tools to Help with the GDPR
Our General Counsel explains what GDPR means for your business and highlights the steps we’re taking to help you prepare.
AI Chatbots: Smarter Conversations, Better Customer Experience
Discover how AI chatbots improve customer experience, reduce costs, and boost efficiency. Learn how they work and how to build one in 8 simple steps.
How to Start An Online Store Without Inventory
You don’t always need to have products on-hand to start a business. Learn how to start an online store without inventory in this guide.
New Ways to Grow Your Audience With Mailchimp’s Mobile App
Add and manage contacts from the palm of your hand.
How Sweet Auburn BBQ Builds Community With Mailchimp's Wix Integration and SMS Marketing
Sweet Auburn BBQ gets timely deals in the hands of its SMS subscribers—just in time for dinner.
What Sustainability Means for Spark & Bell Founder Emer Gillespie
Emer's holistic approach to handmade, custom lighting means prioritizing what’s best for the environment, her customers, and her community.