Customer Retention: Overview and Strategies
Learn what customer retention is, why it’s important to a business, and get strategies to improve customer retention.
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Gathering Customer Feedback with SMS to Improve Satisfaction
Collect customer feedback through SMS for quick, authentic responses. Learn how to craft effective messages, when to send them, and how to analyze results.
What Is Customer Experience Automation?
Gain a better understanding of how customer experience automation (CXA) can help businesses set customer expectations and improve overall customer satisfaction.
Consumer Behavior Models to Elevate Your Marketing Strategy
Learn how consumer behavior models can shape your marketing tactics and deliver impactful results for your brand.
Colors for Marketing: How to Pick the Right Colors for Your Brand
Every color evokes a different kind of emotion. Learn how to use color in your marketing strategy to influence customers and strengthen your brand.
Churn Prevention Strategies to Maximize Client Retention
Say goodbye to attrition with effective churn prevention strategies. Improve customer retention and build stronger relationships with our expert tips.
Chatbot vs. Live Chat: Pros and Cons for Businesses
Navigate the debate between chatbots and live chat. Learn which option aligns best with your business goals.
Business Development: Building Blocks for Sustainable Growth
Ready to take your business to new heights? Discover all the essential business development techniques to transform your entrepreneurial vision into reality.
15 of the Best Web Analytics Tools
Compare 15 web analytics tools to find the best one for you and learn why you need to invest in marketing analytics.
Understanding Your Company's Attrition Rate: The Cost of Employee Turnover
Learn about employee attrition rate, how to calculate it, and steps you can take to decrease turnover and boost your organization's efficiency.
Rethinking “Attached, Please Find” in Professional Emails
Are you looking to sound more professional in emails? Discover why letting go of “Attached, please find” can help and which alternative phrases to use instead.
AI Chatbots: Smarter Conversations, Better Customer Experience
Discover how AI chatbots improve customer experience, reduce costs, and boost efficiency. Learn how they work and how to build one in 8 simple steps.