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What is Your Customer Effort Score and How Can it Help Your Business?

Find out what a customer effort score is, learn about the benefits of knowing yours, and read about some best practices for calculating and using a CES for your business.

What Are Cost Centers and How They Work?

Find out about cost centers and their role. Enhance financial transparency and resource efficiency.

Mastering Content Governance: Best Practices for Managing Your Content

Learn how to build a content governance plan to manage your business's message, communicate more efficiently, and improve content quality.

Consumer Confidence Trends

Discover the latest insights into consumer confidence trends and learn how they influence spending and economic stability.

Key Differences Between Client and Customer

Understand the distinction between clients and customers. Explore how their needs and expectations vary in different business sectors.

Carousel Design: Best Practices for UX

Follow these carousel design best practices to design slides that create a positive—not negative—user experience and interface.

Calculated Risk-Taking in the Modern Business World

Is fear of risk holding your business back? Discover how calculated risk-taking can drive your business evolution and quickly lead to groundbreaking success.

How Business Process Automation Boosts Efficiency

Discover how business process automation saves time, reduces errors, and boosts efficiency, helping your business streamline operations and grow.

Business Glossary: Empower Your Team

Looking for ways to enhance teamwork and collaboration? Explore the benefits of a personalized business glossary and learn how to build one for your company.

How to Create a Professional Email Address

A good email address can make or break your business. Learn how to create a professional email that reflects your brand–the right way.

Browse Abandonment Emails: The E-commerce Game Changer

Master the art of browse abandonment emails and stop leaving money on the table. Learn valuable timing, messaging, and automation tips that drive real results.

Turn Your Broadcast Email Into a Customer Magnet

Ready to elevate your broadcast email marketing campaigns? Learn how to turn every send into an opportunity to attract and retain new customers.